eWORK 2000 - European Telework Week

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New Ways to Work 2000European TeleworkEnhanced Statistics - the site now includes over 60 relevant indicators for most EU countries. The main categories aretelecommunications penetration, computers and ISDN, the Internet, access and call charges, education, economics,employment.The main additions and enhancements to the site during the year were:A Resources Database - this provides an overview of over 1,500 resources and offers several ways of searching.Presentations - 16 Powerpoint presentations given by ETD participants at various events; users can view slide by slideor download a Powerpoint presentation file.IST - New Methods of Work - pages to encourage participation and project formation for the corresponding th 5Framework Programme action line.Web-based Discussion Forum - users see a structured topic tree, so can view and contribute to topics that specificallyinterest them.More information on these is provided below.National PagesThere are now 27 countries and two regions with their own teleworking pages on ETO, 17 of which have locallanguage translation of one or more key pages. Most pages hold the following basic information:Summary of telework status in countryContact details of ETD coordinationNational Telework Enquiry point details (if different)Links to national and/or local language online information resourcesDetails of any local or national Telework AssociationRegistration of Interest.See section A3.2(B) below which includes ETO’s country pages.Resources DatabaseThis represented the largest single effort by the ETO project team during the year. It involved both creation of thedatabase mechanisms and initial population of the database. The database runs on a separate server from the Webpages, while administrator and user interfaces allow it to be manipulated from the web. For example, users can submitnew entries or comments (reviews), which are validated before uploading into the main database. Users query thedatabase by using web-based forms and the results are generated and displayed on pages generated 'on-the-fly'. As atJuly 1999, there were 1,585 resources in the following topic categories (note - a single resource can belong to morethan one category):Telework, telecommuting (906)Teletrade, electronic commerce (483)Telecooperation, cooperative networking (480)Information management, knowledge management (287)Education, training (189)Democratic process (67)Community networking (229)Users can select by topic, type of resource, by specific resource fields e.g. author, title, or free text. Over 20 resourcetypes are represented. As well as conventional hard-copy resources (books, articles, periodicals), there are many onlineresources - discussion lists, forum archives, electronic presentations, webcasts and the ability to add radio and TVprogrammes. Around 80 per cent of the resources are online and therefore easily accessible over the Internet. Theresources database is at: http://www.eto.org.uk/resource/index.htmPresentationsPresentations from and about the ETD Initiative can be viewed directly on the web or downloaded in Powerpoint 97format. Representative titles include:New Ways of Working in the Public Sector and Public Services (June 1999)Being Effective Online (June 1999)Image and Enterprise: Local Prosperity in a Global Networked EconomyOnline Communities: Opportunities and ChallengesEurope's Progress Towards an Information SocietyDeveloping the Market for the Technologies of TeleworkThe full list, with regular updates, will be found at: http://www.eto.org.uk/etd/etd-pres.htm- 192 -
New Ways to Work 2000European TeleworkIST - New Methods of WorkWith the inauguration of the 5 th Framework Programme, the ETO site is being used as an example of telecooperationto help project teams form to bid for projects in the action line 'New Methods of Work'. This section of the site isdesigned to stimulate bridging activities between the th 4 and 5 th Framework Programme in the relevant topic areas. Aswell as basic information and pointers to the relevant EU pages, there are links to projects of the th 4Programme thatare clustered according to the themes of the 5 th . There are also opportunities to enter discussion forums and makecontact with potential participants and project partners. The IST pages at the ETO site are at:http://www.eto.org.uk/ist-nmw/index.htmWeb Based Discussion ForumSince its inception, ETO has run forums through email discussion lists. At the time (1996), it was felt that onlineforums, such as those enjoyed by users of CompuServe or employees on corporate networks with access to groupwaresuch as Lotus Notes, were not universally available or affordable to Internet users or easy to use. During the last yearor so, there have been several new or enhanced products that made it possible to offer such a service. Thus, O'Reilly'sWebBoard was implemented at the ETO site as a user-friendly alternative to an email list.The general telework forum has thus been implemented as the Telework WebBoard. It provides an interface thatshows threaded message, so that users can see the structure of the discussion. Just as in modern file managers onoperating systems, users can expand or contract portions of the forum tree. The figure below shows the overall lookand structure of the general discussion forum. The WebBoard has proved popular, there being over 1,000 registeredusers. One disadvantage is that activities (at the moment) need to be carried out online. Therefore, in those locationswhere telecommunications or Internet costs make this too expensive, the email list is still available. Its archives canalso be accessed directly on the web. The Telework WebBoard can be found at: http://webboard.eto.org.ukSite StatisticsDuring May 1999 the European Telework Online web site received 192,294 hits at an average of 6,203 hits a day,from users in at least 86 countries, who downloaded more than a Gigabyte (1,000 Megabytes) of information. The topten requested pages (other than the home page) are shown in the table below. Seven of the top 10 are the same as lastyear. The new entries are the Telework 98 Status Report, the statistics, and the search engine, indicating howinvaluable such a tool is on a site with so many resources.AcknowledgementsA site of the magnitude of ETO would not be as successful as it is without the help of many people. Although ETDgets support from the European Commission, most of the web content, particularly that of the heavily visited nationalpages depends extensively on unpaid volunteers. The core site development team acknowledges their extensivecontribution to the success of this site. Particular recognition over the past period is due to the technical help from theETO Internet Service Provider Loud-n-Clear.com and to the database team that did the initial entries to the resourcesdatabase - Roumen Nikolov, Evgeni Galabov and their colleagues at Virtech Ltd. of Sofia, Bulgaria. We are pleased toacknowledge their contribution and those of the many other contributors to the world’s premier teleworking site.- 193 -
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eWORK 2000 - European Telework Week

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