NASA Scientific and Technical Aerospace Reports

20040071103 NASA Kennedy Space Center, Cocoa Beach, FL, USA
Summary Report of the Seventh Annual NASA/Contractors Conference on Quality and Productivity: "Total
Quality Leadership"
April 1991; ISSN 1049-667X; 68 pp.; In English; Seventh Annual NASA/Contractors Conference on Quality and
Productivity: "Total Quality Leadership, 24-25 Oct. 1990, Grenelefe, FL, USA; No Copyright; Avail: CASI; A04,
Hardcopy
More than 750 NASA, government, contractor, and academic representatives attended the Seventh Annual NASA/
Contractors Conference on Quality and Productivity on October 12-13, 1990, in Grenelefe, Florida. The panel presentations
and keynote speeches revolving around the theme of ‘Total Quality Leadership" provided a solid base of understanding
of the importance, benefits, and principles of total quality management. The implementation of these strategies is critical if
we are to effectively pursue our mission of continuous quality improvement and reliability in our products, processes, and
services. The annual NASA/contractors conferences serve as catalysts for achieving success in this mission.
Author
Total Quality Management; Productivity; Reliability
20040071104 National Academy of Public Administration, Washington, DC, USA
Summary Report of the NASA Management Study Group: Recommendations to the Administrator, National
Aeronautics and Space Administration
Phillips, Samuel C.; December 30, 1986; 20 pp.; In English; No Copyright; Avail: CASI; A03, Hardcopy
The NASA Management Study Group (NMSG) was established under the auspices of the National Acedamy of Public
Administration at the request of the Administrator of NASA to assess NASA’s management practices and to evaluate the
effectiveness of the NASA organization. This report summarizes the conclusions and recommendations of the NMSG on the
overall management and organization of NASA.
Author
NASA Programs; Management
20040071106 NASA Ames Research Center, Moffett Field, CA, USA, NASA Goddard Space Flight Center, Greenbelt, MD,
USA, NASA Johnson Space Center, Houston, TX, USA, NASA Lewis Research Center, Cleveland, OH, USA
Improving Organizational Productivity in NASA, Volume 2
April 1986; 45 pp.; In English; No Copyright; Avail: CASI; A03, Hardcopy
Recognizing that NASA has traditionally been in the forefront of technological change, the NASA Administrator
challenged the Agency in 1982 to also become a leader in developing and applying advanced technology and management
practices to increase productivity. One of the activities undertaken by the Agency to support this ambitious productivity goal
was participation in a 2-year experimental action research project devoted to learning more about improving and assessing the
performance of professional organizations. Participating with a dozen private sector organizations, NASA explored the
usefulness of a productivity improvement process that addressed all aspects of organizational performance. This experience
has given NASA valuable insight into the enhancement of professional productivity. More importantly, it has provided the
Agency with a specific management approach that managers and supervisors can effectively use to emphasize and implement
continuous improvement. This report documents the experiences of the five different NASA installations participating in the
project, describes the improvement process that was applied and refined, and offers recommendations for expanded application
of that process. Of particular interest is the conclusion that measuring white collar productivity may be possible, and at a
minimum, the measurement process itself is beneficial to management. Volume I of the report provides a project overview,
significant findings, and recommendations. Volume II presents individual case studies of the NASA pilot projects that were
part of the action research effort.
Author
Organizations; Productivity; NASA Programs; Project Management; Technology Utilization
20040074191 NASA, Washington, DC, USA
University Program Management Information System
Gans, Gary, Technical Monitor; [2004]; 687 pp.; In English
Report No.(s): NASA/TM-2004-212986; No Copyright; Avail: CASI; A99, Hardcopy
As basic policy, NASA believes that colleges and universities should be encouraged to participate in the nation’s space
and aeronautics program to the maximum extent practicable. Indeed, universities are considered as partners with government
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