European CommissionThe Second Economic Adjustm<strong>en</strong>t Programme for Greece. Fourth Reviewunemployed, childr<strong>en</strong> and families, and persons living below the poverty line. A poverty booklet<strong>en</strong>sures full health care access for those living below a EUR 6000 threshold a year. The new primarycare law refers to universal access to services provided in ESY health c<strong>en</strong>tres across the country. Theauthorities are curr<strong>en</strong>tly conducting a detailed analysis of the situation together with the WHO, trying toid<strong>en</strong>tify the number of individuals and services not covered. Following calls for guaranteeing universalaccess to care in Greece, it is crucial that the authorities now id<strong>en</strong>tify short term solutions and fundingto <strong>en</strong>sure a suffici<strong>en</strong>t package of services and goods for the uninsured, while working towards a longtermmore structural solution. Several policies could be considered and as a first step the authorities aresetting aside EUR 20 million to increase coverage of the uninsured. Clarifying and simplifying theadministrative processes to obtain poverty booklets and to qualify for existing EOPYY coverageschemes is an obvious policy. Assessing the plethora of existing coverage mechanisms (booklets,vouchers, special authorisation for urg<strong>en</strong>t treatm<strong>en</strong>t), their rules (thresholds, duration, etc) and theirconnection would also be appropriate. Another policy, which the authorities appear to be consideringaccording to media reports, is to allow and/or help individuals pay for curr<strong>en</strong>t health insurancecontributions if they are long-term unemployed, uninsured s<strong>en</strong>ior citiz<strong>en</strong>s, professionals who are notworking and are not covered by their fund, and professionals who are active and suffer from chronichealth problems and/or owe money to their fund. In this context, other countries' experi<strong>en</strong>ces canprovide examples of how in a social insurance system coverage of the uninsured can be improved.Box 10. Rationalising the social health insurance system and <strong>en</strong>suring the financial stability of EOPYYPrior to 2010, individual social health insurance funds provided health care coverage with each fund providing itsown health b<strong>en</strong>efits package with differ<strong>en</strong>t contribution rules. The health branches of the four main social security funds(IKA, OGA, OAEE and OPAD) covered 95% of the country’s population. Under the economic adjustm<strong>en</strong>t programme, Laws3863/2010 and 3918/2011 separated the social health insurance function from p<strong>en</strong>sion administration and merged the fourlargest social health insurance branches into a single healthcare insurance fund, EOPYY - the National Organisation for theProvision of Health Services. Subsequ<strong>en</strong>t legislation brought the remaining social health insurance branches (the House ofSailor, ETAA, ΕΤΑP – ΜΜΕ and TAYTEKO) into the organisation.EOPYY formally began operation in June 2011 as a single buyer of health care for the insured. The goal was tosimplify the fragm<strong>en</strong>ted system, reduce administrative costs, increase bargaining power over providers and increase theequity of access to healthcare by pooling risks and income levels and harmonising rules and b<strong>en</strong>efit packages. More rec<strong>en</strong>tlegislation converted EOPYY in a single purchaser of health services and transferred the remaining primary health care unitsto the National Health Service (ESY) under the responsibility of Regional Health Authorities. The population covered byEOPYY are direct insurees and their family members. However, insurees still acquire insurance rights (and the healthinsurance booklet) from their respective social security fund. Despite progress, insurance status still dep<strong>en</strong>ds on occupationand the contribution rules have not yet be<strong>en</strong> fully harmonised.EOPYY has worked hard to build administrative capacity and improve its financial situation through theimplem<strong>en</strong>tation of a number of reforms and by close monitoring of sp<strong>en</strong>ding and rev<strong>en</strong>ues but chall<strong>en</strong>ges remain. Onthe sp<strong>en</strong>ding side, the full application of the two clawback systems – setting an exp<strong>en</strong>diture ceiling and a payback fromsuppliers of all excess exp<strong>en</strong>diture – for pharmaceuticals and for diagnostic tests, physiotherapy and the use of private clinicsand hospitals is crucial to bring the financial situation of EOPYY closer to a balanced budget. On the rev<strong>en</strong>ue side, the directtransfer of health-related contributions to EOPYY from the individual social security collection funds remains imperfect.Social security contributions for 2013 were some EUR 450 million lower than originally expected and budgeted. While thesituation has improved significantly, the effective cash transfer may still takes time to materialise and curr<strong>en</strong>tly about EUR100-200 million in contributions remain to be transferred to EOPYY.EOPYY initially inherited a large stock of arrears from the previous system and delays in paym<strong>en</strong>t to suppliers,notably public hospitals, remain. The stock of unpaid arrears remains large though a significant stock of old arrears hasbe<strong>en</strong> settled. Following a significant clearance process in 2013 (a total of EUR 1.9 billion in arrears in 2012), there are stillsome EUR 737 million of arrears g<strong>en</strong>erated prior to 2012 to be paid. EOPYY continues to pay ESY (NHS) hospitals with avery long delay, although the amount budgeted for paying ESY hospitals in 2013 was more realistic than that budgeted in2012. For 2013, only about 7% of the accrued sp<strong>en</strong>ding with public hospitals has be<strong>en</strong> actually paid. This delay affects theability of ESY hospitals to pay suppliers, pot<strong>en</strong>tially leading to further arrears accumulation by hospitals. As a consequ<strong>en</strong>ce,governm<strong>en</strong>t transfers are made to ESY hospitals as a comp<strong>en</strong>satory mechanism. On the other hand, ESY hospitals alsocontinue to submit invoices with a significant delay of 3 to 5 months.A substantial increase in the consumption of private interv<strong>en</strong>tions and diagnostics was observed in 2013. For example,the consumption of diagnostics doubled compared to 2012, despite the price reductions <strong>en</strong>acted in November 2012. Providersseem to have increased volumes to attempt to comp<strong>en</strong>sate their overall reduction in turnover. A substantial reductionoccurred in public sector diagnostics with the public sector now repres<strong>en</strong>ting only a very small 3-6% share of overalldiagnostic work. Such increase in demand for private services, coupled with the inability to conduct proper auditing ofclaims, led to pot<strong>en</strong>tial budget overruns in some categories of EOPYY sp<strong>en</strong>ding including diagnostic tests, physiotherapy andthe use of private clinics and hospitals. Sp<strong>en</strong>ding on such categories appeared out of control: if sp<strong>en</strong>ding with privatehospitals in the first half of 2013 had be<strong>en</strong> continued at the same rate for the rest of the year, EOPYY would have sp<strong>en</strong>t42
3. Programme implem<strong>en</strong>tationalmost twice as much as the initial budget of EUR 540 million by the <strong>en</strong>d of 2013. On a similar basis, EOPYY would havesp<strong>en</strong>t, about EUR 600 million in diagnostic tests by the <strong>en</strong>d of 2013, greatly above the budgeted EUR 370 million.Following a review of the developm<strong>en</strong>ts in the first half of 2013, the authorities have tak<strong>en</strong> action to address the lackof control over consumption and sp<strong>en</strong>ding of specific budget categories. In July 2013, the authorities adopted closermonitoring with both price and quantity control measures for diagnostic tests, physiotherapy and the use of private clinicsand hospitals. For example, e-prescription-type monitoring mechanisms have be<strong>en</strong> ext<strong>en</strong>ded to diagnostics and willsubsequ<strong>en</strong>tly be ext<strong>en</strong>ded to consultations and interv<strong>en</strong>tions by private facilities. Another measure refers to changes to theuse of diagnostic prescriptions (KENs) to pay private providers, with only one KEN per pati<strong>en</strong>t now being eligible.Authorities also plan to introduce guidelines for prescription of diagnostic tests, pre-authorisation of interv<strong>en</strong>tions andchanges in the way EOPYY contracts with private clinics and hospitals (e.g. considering closed/prospective budgets).The authorities have introduced a rebate on the sp<strong>en</strong>ding with private clinics and hospitals coupled with a legalsp<strong>en</strong>ding ceiling and a clawback mechanism on private providers for sp<strong>en</strong>ding on three categories: diagnostic tests,physiotherapy and the use of private clinics and hospitals. So far the authorities have calculated the amount of rebate andclawback on the basis of all the claims received for 2013 and have s<strong>en</strong>t the letters for the collection of the rebate andclawback for the first half of 2013. In addition, the authorities had planned to conduct ext<strong>en</strong>sive and detailed audit of all theclaims submitted since January 2013 with a view to id<strong>en</strong>tify and exclude unnecessary claims, eliminate fraud and recalculatesp<strong>en</strong>ding. The process has faced substantial delays, and the checking of the claims has only rec<strong>en</strong>tly started in March 2014.The aim is to finalise the auditing of all 2013 claims by June/July 2014. Lack of control, lack of guidelines and properreferrals may result in a non-negligible clawback amount. It is expected that the new measures and stricter control andauditing can help <strong>en</strong>suring that sp<strong>en</strong>ding stays within budget targets and reduce the effective clawback amount.In this context a number of policy priorities lay ahead. These include:• Paying off the remaining arrears not only to improve the financial position of health sector suppliers but also to improvethe negotiation power of EOPYY. Therefore, authorities need to explore options for a swifter checking and clearance ofexisting commitm<strong>en</strong>ts.• Improving invoicing, auditing and paym<strong>en</strong>t mechanisms in the sector betwe<strong>en</strong> providers, including public hospitals, andEOPYY.• Implem<strong>en</strong>ting a compreh<strong>en</strong>sive change to the curr<strong>en</strong>t resource allocation, budgeting and costing procedures to improveand clarify financial flows across the system.• Implem<strong>en</strong>ting the proposed stronger prescribing, monitoring and control mechanisms to help control consumption. Morebroadly, the existing business intellig<strong>en</strong>ce and monitoring unit at EOPYY needs to be further reinforced. This processshould be int<strong>en</strong>sified in coming months as part of the improvem<strong>en</strong>t in the organisational structure of EOPYY.3.2.8. Reforming the p<strong>en</strong>sions system71. Since 2010 substantial progress has be<strong>en</strong> achieved in the reform of the p<strong>en</strong>sion system butimportant chall<strong>en</strong>ges remain. The reforms of the main p<strong>en</strong>sion system have revised the mainparameters, added much needed transpar<strong>en</strong>cy to the system and put the system on a more sustainablepath. However, the main p<strong>en</strong>sion system remains highly fragm<strong>en</strong>ted, with four main funds and threesmaller funds, relies on increasing financing from state transfer to cover for existing deficits, andp<strong>en</strong>sion rules still differ greatly across differ<strong>en</strong>t categories of population with some elem<strong>en</strong>ts ofunfairness in the accrued b<strong>en</strong>efit remaining. There is a clear need for further rationalisation of thesystem.72. The 2012 reform of supplem<strong>en</strong>tary p<strong>en</strong>sions has still to be implem<strong>en</strong>ted in full. Important stepshave be<strong>en</strong> tak<strong>en</strong> with the adoption of the 4052/2012 Law and respective Ministerial Decree. The newlegislation revised the parameters and calculation of supplem<strong>en</strong>tary p<strong>en</strong>sions, introducing a newformula based on an actuarially-neutral calculation of p<strong>en</strong>sion b<strong>en</strong>efits (a "notional definedcontribution" system), topped up by a sustainability factor to guarantee the future sustainability of thesystem. Moreover, under the same Law, several funds under the Ministry of Labour have be<strong>en</strong> mergedinto a new single fund (ETEA). This simplified the overly fragm<strong>en</strong>ted system and introduced a betterlink betwe<strong>en</strong> contributions and b<strong>en</strong>efits. However, not all funds that fall under the ESA95 definition ofg<strong>en</strong>eral governm<strong>en</strong>t have yet be<strong>en</strong> merged into ETEA. Moreover, the authorities have failed to rebuildcontribution histories since 2001 for the calculation of the pro-rata as <strong>en</strong>visaged in the Law. As a result,the pro-rata calculation will now be done only as of 1 January 2014 and only for those funds that havebe<strong>en</strong> merged into ETEA. This will have implications for ETEA supplem<strong>en</strong>tary p<strong>en</strong>sions as of 2015 andfor the overall sp<strong>en</strong>ding for supplem<strong>en</strong>tary p<strong>en</strong>sions. Existing legislation needs to be adjusted in thecoming months to <strong>en</strong>sure the application of the new "notional defined contribution" formula, topped upby a sustainability factor, to all funds outside ETEA that are part of g<strong>en</strong>eral governm<strong>en</strong>t and to mergeall these funds into ETEA. The authorities have committed to <strong>en</strong>sure that the fiscal sustainability factor43