Residents' handbook - Moat

INTRODUCTION TO MOAT SECTION 1Contractors, consultants and suppliersWe will promote equal opportunities by only employing and supportingcontractors, consultants, suppliers and partners who:• Mirror our commitment to equal opportunities• Value the different and diverse make up of our neighbourhoods.How we are governedWe will encourage people of different backgrounds to becomemembers of boards, committees, residents' associations and workinggroups and try to make sure these groups reflect the neighbourhoodsthey serve.INTRODUCTION TO MOATCommunicationWe will provide accessible information for everyone, in ways thatreflect the needs of local neighbourhoods.We will provide translated,Braille and large print versions of printed leaflets or interpreterservices to help residents gain information about our services in a formwhich suits their needs.Housing support servicesOur housing support services team offers a range of high quality homesand support to help more vulnerable people reach their full potential.We have over 15 years experience and expertise in providing homesand support for people with diverse housing needs. Our servicesinclude:• Housing support for people with learning disabilities, physicaldisabilities and mental health problems• Extra care housing for older people with additional support needs• Tenancy support to help people maintain their tenancies• Short-term accommodation and specialist support for singlehomeless people.1-5