Residents' handbook - Moat

SECTION 5LIVING IN YOUR HOMELIVING IN YOUR HOMEInsuranceWe provide buildings insurance cover.This does not cover the housecontents, such as your furniture or personal possessions.It is important for you to obtain separate insurance cover forhome contents.You can take out home contents insurance through the Moat schemeor you can make your own private arrangements.The home contentsinsurance arranged by Moat is specifically designed for housingassociation tenants and offers many benefits for Moat residents at apreferential rate.There is also an option to extend the policy to coverbroken glass in windows and doors, which are the resident'sresponsibility. Contact us on 0845 600 1006 for further information.KeysWe normally provide a 'Yale type' lock and a mortice lock to yourhome and also to the main door of the block (if you live in anapartment).Please note that we are unable to keep spare keys in the office. Youmay want to consider leaving spare keys with a trusted neighbour orfriend.If you lose your keys and the locks need changing, you are responsiblefor arranging a locksmith yourself. Home contents insurance, asrecommended by Moat, will cover you against the loss of keys.Household refuseIn most areas, the local authority collects rubbish on a weekly basis.Details of the collection days will be available from your local authorityoffices or ask a neighbour.5-2