Residents' handbook - Moat

GETTING INVOLVED SECTION 6Getting involvedGetting involved - an invitation to residentsAt Moat we are committed to involving residents in every activity andat every level.There are opportunities for you to get involved in theplanning, delivery and monitoring of our services, and also in thestrategic direction of the organisation. Resident involvement is vital toimproving our services and it brings many benefits:GETTING INVOLVED• Services are more likely to meet your needs• You are more likely to be satisfied with our services and theneighbourhood you live in• Involvement could lead to a better understanding of the constraintsMoat works within• You can gain new skills, new friends and help to make a differencefor all residents.Keeping you informedOur residents' newsletter, Home News, is sent to all Moat residentsfour times a year. It contains information on services and policies andnews from many of the areas where we work. Residents and staff meetregularly to agree the content for each edition.The September editioneach year features a report showing how Moat has performed over theyear.We also produce leaflets on our key service areas, so you know whatyou can expect from us.The newsletter and leaflets can be madeavailable in large print, on audio cassette or translated into differentlanguages on request.6-1