Residents' handbook - Moat

SECTION 3REPAIRING YOUR HOMEREPAIRING YOUR HOMEInsulation, draught-proofing and heatNot only will insulation and draught-proofing keep your home warm, itwill also cut fuel bills. When the whole property is warmer,condensation is less likely.Damage to your household and contents caused by condensation willnot be covered under our compensation policy if it is proved to havebeen caused by your failure to adequately ventilate or warm yourproperty.AsbestosWe have an ongoing programme of surveys to identify materials thatcontain asbestos. Provided it is in good condition and remainsundisturbed, it can be left in place until the property is refurbished.You can help to reduce risk and protect yourself and our workers byfollowing these guidelines:• Don't carry out DIY, such as drilling, sanding, cutting or scraping ofany panel, board, wall or surface unless you are absolutely certainwhat it is made from• Call the customer service centre if you suspect you have foundasbestos• Report any damage or vandalism to your home immediately.Exposure over a period of time can pose a danger to you and yourneighbours• Please be patient as we work to identify asbestos risks and makethem safe, particularly when we are carrying out repairs to yourhome.3-26