13.07.2015 Views

Residents' handbook - Moat

Residents' handbook - Moat

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REPAIRING YOUR HOME SECTION 3Externally• The roof will be safe, secure and wind and watertight• The brickwork will be free of graffiti and major cracks and wind andwatertight. Air bricks and vents will be free from obstruction• Drains, gutters, downpipes and overflows will be safe and secureand free from blockages and leaks• Windows will be safe, wind and watertight, and will open and closefreely.The frame and glazing will be secure and locks, keys andlatches will workREPAIRING YOUR HOME• External doors will be secure, will open and close freely, and will bewind and watertight. Locks will work.The front door will have atleast one secure lock and we will give you at least three sets ofkeys. We do not keep keys to homes that we have let. If you loseyour keys or lock yourself out you will have to pay for a forcedentry and a new lock and keys• If a home has an overgrown garden, we will clear it enough to makeit accessible and take away any unsafe structures, such as sheds orfences• If there is a balcony, it will be free from rubbish and debris.Internally - floors and stairs• The kitchen, bathroom and toilet floors will have washable vinyl orsimilar flooring. It will be clean, undamaged and without trip or sliphazards. We do not provide floor covering in other rooms. Youmust put down suitable floor coverings to avoid causing a noisenuisance• We will remove carpets and carpet grippers left by the previoustenant unless in good condition. Future repair and replacement ofall floor coverings will be your responsibility• Stair treads, risers, handrails and posts will be secure.3-33

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