Residents' handbook - Moat

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SECTION 2YOUR TENANCYYOUR TENANCYEvictionYou must tell us immediately if you have difficulties maintaining yourresponsibilities as a tenant.Your tenancy agreement sets out yourobligations and if you do not keep to them, we will have to take action.We will visit you or write to you. We will try to help you, but this maynot always be possible, especially if you wait too long before alerting usto any difficulties.We only evict as a last resort, but it is imperative that you talk to us asearly as possible if you have any problems paying your rent, or with anyother aspect of your tenancy.If a resident in danger of eviction is potentially vulnerable, they will bereferred to agencies which can provide appropriate support. Peoplemay be considered vulnerable if they are older or frail, havecommunication difficulties, disabilities, learning difficulties or mentalhealth problems.HomeBuyHomeBuy is a government initiative to help people who would notnormally be able to afford to buy a property suitable for theirhousehold in the open market. HomeBuy also helps people who wishto rent a property but cannot afford market rents.<strong>Moat</strong> is the government-appointed HomeBuy Agent for Essex, Kent andSussex. Our agency does not include the London boroughs we work in.You will only need to complete one application form to access all ofthe HomeBuy properties available in your area, whichever housingassociation has the particular scheme or property you are interestedin. We carry out headline eligibility assessments, so you can apply toany housing association using just one <strong>Moat</strong> reference number.2-8
YOUR TENANCY SECTION 2Am I eligible?As a housing association resident, you have top priority for buying aproperty through HomeBuy.If your household income is less than £60,000 you are eligible to apply.Other criteria are applicable and vary by scheme. Please visit ourwebsite: www.homebuy.co.uk or call us on 0845 359 6161 to find outmore.YOUR TENANCYYour HomeBuy options…• New Build HomeBuy offers brand new homes for sale on a partbuy/part rent basis. Shares are available from as little as 25%.• Rent to HomeBuy offers new build homes to rent for an agreedperiod of time with the expectation that you will buy a share of theproperty at the end of the rental period.• New Build Discounted Rent offers new build homes to rent at80% (or less) of typical market rents.• HomeBuy Direct offers equity loans towards the purchase of anew build home on selected developments.• First Time Buyers' Initiative is offered by private developers onselected new homes.• Social HomeBuy offers some housing association or localauthority tenants the opportunity to buy a share in their existingrented home.• HOLD - home ownership for people with long-term disabilities - isa specially tailored option to assist people with long-term disabilitiesto purchase a share in a property.How to applyThe quickest way to apply is online. Please visit our website:www.homebuy.co.uk Alternatively, to request an application formplease call our HomeBuy services team on 0845 359 6161 Monday toFriday 9am to 5pm.2-9
Page 3: Welcome to MoatThis handbook provid
Page 7: Introductionto MoatSECTION 1
Page 10 and 11: SECTION 1INTRODUCTION TO MOATINTROD
Page 19 and 20: YOUR TENANCY SECTION 2Your tenancyW
Page 21: YOUR TENANCY SECTION 2Some properti
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Page 29: Repairingyour homeSECTION 3
Page 32 and 33: SECTION 3REPAIRING YOUR HOMEREPAIRI
Page 69 and 70: MONEY MATTERS SECTION 4Money matter
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LIVING IN YOUR HOME SECTION 5Living
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SECTION 6GETTING INVOLVEDGETTING IN
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Residents' handbook - Moat

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