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Pardee-CFLP-Remittances-TF-Report

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Post-Conflict Development,” this volume). Mobile financial platforms are oftenessential for post-conflict communities as they enable the continuation of locallivelihoods amidst the breakdown of formal financial institutions and physicalinfrastructure (including roads, markets, and fixed-line telecommunicationnetworks).Issues of regulation and integration of mobile remittancesystemsSeveral recent studies on mobile remittances have suggested that m-bankingcan effectively contribute to the financial inclusion of the poor and marginal.M-banking provides convenient and secure financial services to those previouslyunbanked (Sultana 2009, 4), accommodating the requirements of a cash-basedeconomy and irregular income flows (Alampay 2010, 78). Branchless banking isless expensive as it is based on existing infrastructure and equipment, includingagent shops and mobile phones (Alampay 2010; McKay and Pickens 2010).Mobile remittances can contribute to development by reducing direct remittancecosts, increasing the geographical spread of distribution points, increasing thepercentage of remittances flowing through formal channels, and contributingto a broader inclusivity of poor populations to financial services (Porter 2009).<strong>Remittances</strong> could potentially be effective drivers for m-money usage as theyhave a well-defined and steady customer base and are relatively stable as comparedto other forms of investment (Alampay 2010).M-money allows a mobile phone subscriber to deposit value on their mobileaccount and send it to another individual (Alampay 2010: 77). Current m-moneyservices include transferring money between individuals domestically andinternationally, bill payments, repayments of loans of various microfinance andcredit arrangements, etc. The actors involved in m-banking can be diverse—some m-money applications are offered by banking institutions, some by telecommunicationproviders, and in many cases, there are partnerships betweenbanks and mobile communication companies (Aker and Mbiti 2010; Porteus2006). The two main models of mobile banking involve the “bank-based model”where every customer has a direct contractual relationship with a licensed andsupervised financial institution through a retail agent; and the “nonbank-basedmodel” where customer transfers or exchanges cash at a retail agent in returnfor an electronic record of value (Sultana 2009). The development of mobilemoney transfer systems therefore faces a fundamental challenge of facilitating acoherent policy and regulatory environment needed for a successful use of theRemittance Flows to Post-Conflict States: Perspectives on Human Security and Development 91

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