15–16
ombudsman-annual-report15-16
ombudsman-annual-report15-16
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Q<br />
Queensland Ombudsman<br />
and PID Wiki, 79<br />
R<br />
recommendations<br />
on ABF compliance, 45–6<br />
on Centrelink Income Maintenance<br />
Period, 12, 37<br />
on Centrelink service delivery, 12, 35<br />
consequent on immigration detention reviews<br />
– statutory reporting (two-year<br />
review reports), 47<br />
to DHS<br />
re administration of income<br />
management for ‘vulnerable youth’, 39<br />
re Centrelink, 12, 35, 37<br />
to DSS, 12<br />
Guide to Social Security Law, 12<br />
re administration of income<br />
management for ‘vulnerable youth’, 39<br />
re Centrelink, 37<br />
percentage accepted by entities, 28, 31<br />
on Tourist Refund Scheme, 45<br />
see also systemic issue recommendations<br />
Reconciliation Action Plan, 99, 101<br />
records management (Centrelink)<br />
complaints about, 35<br />
Refugee Council of Australia, 45<br />
regional Ombudsman groups, 26<br />
meetings of, 13<br />
Regional Processing Centres<br />
and information sharing, 49<br />
and mental health and welfare of detainees, 50<br />
Rehabilitation Management Systems, 102<br />
remuneration<br />
by classification, 104<br />
reprisal risk and incidents of reprisal<br />
public interest disclosure and, 77<br />
guide for, 78<br />
Republic of the Marshall Islands, 94<br />
Resources Summary Table — Expenses for<br />
Outcome 1, 143<br />
review by the Ombudsman, 11–13<br />
review process (Centrelink)<br />
complaints about, 35<br />
Right to Complain Strategy<br />
and Indigenous complaint handling, 40<br />
Risk and Security Governance Committee, 99<br />
and risk management, 99<br />
risk assessments and use of mechanical restraints<br />
re detainees, 49<br />
risk management, 99<br />
PART 7—REFERENCES<br />
20<strong>15–16</strong> | COMMONWEALTH OMBUDSMAN ANNUAL REPORT | 173
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