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Information sharing<br />

Limitations on information sharing between<br />

relevant stakeholders continued to be a<br />

substantive issue for the management of<br />

the Regional Processing Centres.<br />

The office was advised in November 2015 by<br />

senior ABF officers that this had been rectified,<br />

but the office’s observations and discussions<br />

in February 2016 indicated otherwise.<br />

The office’s subsequent visit to a Regional<br />

Processing Centre in May 2016 indicated that<br />

steps to address this shortfall had now been<br />

implemented, albeit with some residual issues.<br />

Placement of detainees<br />

within the network<br />

The Commonwealth, through the ABF and its<br />

respective facility Superintendents, is required<br />

to exercise a duty of care to all detainees 3 .<br />

This means that decisions regarding detainee<br />

placements within the facility and the broader<br />

network cannot be made in isolation.<br />

The office acknowledges that the ABF is<br />

required to manage the operational and<br />

logistical pressures on the network and that<br />

this means that some detainees will be placed<br />

in more remote and isolated locations such as<br />

Christmas Island.<br />

The office is concerned that most operational<br />

decisions do not take account of key supporting<br />

information from status resolution or service<br />

provider staff, and are made based upon generic<br />

risk profiling. It appears that when a person is<br />

placed in a particular facility, little consideration<br />

is given to family connections, legal cases and<br />

medical treatment.<br />

During this period, the office has noted an<br />

increase in the level of non-compliant behaviour<br />

by detainees. This may in part be attributed<br />

to the increasing pressure on them because<br />

their families are prevented from visiting due to<br />

distance or cost.<br />

3 Behrooz v Secretary of the Department of Immigration and<br />

Multicultural and Indigenous Affairs [2004] HCA 36; 219<br />

CLR 486; 208 ALR 271; 78 ALJR 1056 (6 August 2004)<br />

Gleeson CJ at para [21].<br />

The office considers that where the department<br />

restricts a detainee to a facility or transfers<br />

detainees between facilities, this should be done<br />

with consideration to individual circumstances<br />

and not be based solely on the detainee’s<br />

ethnicity, criminal history, age or other generic<br />

factors. The office notes the introduction of the<br />

National Detention Placement Model in the later<br />

part of this reporting period and acknowledge<br />

that this has the potential to address our key<br />

concerns. The office will continue to monitor the<br />

effectiveness of this placement model.<br />

Risk assessments and use of<br />

mechanical restraints<br />

In May 2015, before the establishment of the<br />

ABF, a directive was issued concerning the<br />

manner in which detainees are transferred.<br />

In summary, this removed individual assessments<br />

of risk and substituted a generic risk profile based<br />

on cohort and immigration status. Although this<br />

directive has been recently rescinded, it is the<br />

case that for a significant part of this reporting<br />

period, the decision to transport detainees while<br />

using mechanical restraints was based solely on<br />

generic risk profiling.<br />

Where the department decides to restrain a<br />

detainee for transportation or other reasons,<br />

this must be exercised with consideration to<br />

individual circumstances and not be solely based<br />

on the detainee’s ethnicity, criminal history,<br />

age or other generic influence. Service providers<br />

have revised the security risk assessment tool so<br />

that in future, decisions to restrain an individual<br />

will be based on individual circumstances.<br />

It remains that ABF must ensure that force is<br />

not applied in a punitive manner and can be<br />

fully supported by the individual’s circumstances<br />

rather than a generic group profiling.<br />

Continuum of Force<br />

The use of restraints and force when dealing<br />

with detainees has increased. Under some<br />

circumstances the use of force is both<br />

necessary and appropriate to protect the<br />

individual or others. However when the office<br />

has examined the incident reports involving<br />

unplanned use of force, there has been little<br />

or no evidence of de-escalation techniques<br />

having been applied. The Continuum of Force<br />

PART 4—WHAT WE DO<br />

20<strong>15–16</strong> | COMMONWEALTH OMBUDSMAN ANNUAL REPORT | 49

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