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ombudsman-annual-report15-16
ombudsman-annual-report15-16
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Information sharing<br />
Limitations on information sharing between<br />
relevant stakeholders continued to be a<br />
substantive issue for the management of<br />
the Regional Processing Centres.<br />
The office was advised in November 2015 by<br />
senior ABF officers that this had been rectified,<br />
but the office’s observations and discussions<br />
in February 2016 indicated otherwise.<br />
The office’s subsequent visit to a Regional<br />
Processing Centre in May 2016 indicated that<br />
steps to address this shortfall had now been<br />
implemented, albeit with some residual issues.<br />
Placement of detainees<br />
within the network<br />
The Commonwealth, through the ABF and its<br />
respective facility Superintendents, is required<br />
to exercise a duty of care to all detainees 3 .<br />
This means that decisions regarding detainee<br />
placements within the facility and the broader<br />
network cannot be made in isolation.<br />
The office acknowledges that the ABF is<br />
required to manage the operational and<br />
logistical pressures on the network and that<br />
this means that some detainees will be placed<br />
in more remote and isolated locations such as<br />
Christmas Island.<br />
The office is concerned that most operational<br />
decisions do not take account of key supporting<br />
information from status resolution or service<br />
provider staff, and are made based upon generic<br />
risk profiling. It appears that when a person is<br />
placed in a particular facility, little consideration<br />
is given to family connections, legal cases and<br />
medical treatment.<br />
During this period, the office has noted an<br />
increase in the level of non-compliant behaviour<br />
by detainees. This may in part be attributed<br />
to the increasing pressure on them because<br />
their families are prevented from visiting due to<br />
distance or cost.<br />
3 Behrooz v Secretary of the Department of Immigration and<br />
Multicultural and Indigenous Affairs [2004] HCA 36; 219<br />
CLR 486; 208 ALR 271; 78 ALJR 1056 (6 August 2004)<br />
Gleeson CJ at para [21].<br />
The office considers that where the department<br />
restricts a detainee to a facility or transfers<br />
detainees between facilities, this should be done<br />
with consideration to individual circumstances<br />
and not be based solely on the detainee’s<br />
ethnicity, criminal history, age or other generic<br />
factors. The office notes the introduction of the<br />
National Detention Placement Model in the later<br />
part of this reporting period and acknowledge<br />
that this has the potential to address our key<br />
concerns. The office will continue to monitor the<br />
effectiveness of this placement model.<br />
Risk assessments and use of<br />
mechanical restraints<br />
In May 2015, before the establishment of the<br />
ABF, a directive was issued concerning the<br />
manner in which detainees are transferred.<br />
In summary, this removed individual assessments<br />
of risk and substituted a generic risk profile based<br />
on cohort and immigration status. Although this<br />
directive has been recently rescinded, it is the<br />
case that for a significant part of this reporting<br />
period, the decision to transport detainees while<br />
using mechanical restraints was based solely on<br />
generic risk profiling.<br />
Where the department decides to restrain a<br />
detainee for transportation or other reasons,<br />
this must be exercised with consideration to<br />
individual circumstances and not be solely based<br />
on the detainee’s ethnicity, criminal history,<br />
age or other generic influence. Service providers<br />
have revised the security risk assessment tool so<br />
that in future, decisions to restrain an individual<br />
will be based on individual circumstances.<br />
It remains that ABF must ensure that force is<br />
not applied in a punitive manner and can be<br />
fully supported by the individual’s circumstances<br />
rather than a generic group profiling.<br />
Continuum of Force<br />
The use of restraints and force when dealing<br />
with detainees has increased. Under some<br />
circumstances the use of force is both<br />
necessary and appropriate to protect the<br />
individual or others. However when the office<br />
has examined the incident reports involving<br />
unplanned use of force, there has been little<br />
or no evidence of de-escalation techniques<br />
having been applied. The Continuum of Force<br />
PART 4—WHAT WE DO<br />
20<strong>15–16</strong> | COMMONWEALTH OMBUDSMAN ANNUAL REPORT | 49