TDC Group Annual Report 2011(6,4MB) - TDC Annual Report 2011
TDC Group Annual Report 2011(6,4MB) - TDC Annual Report 2011
TDC Group Annual Report 2011(6,4MB) - TDC Annual Report 2011
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<strong>TDC</strong> <strong>Group</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2011</strong><br />
... and employee pride, while remaining the<br />
backbone of a Danish world-class<br />
communications infrastructure”<br />
<strong>TDC</strong> has managed to improve employee satisfaction<br />
substantially from 73 in 2008 to 80 in <strong>2011</strong>.<br />
The focus on strengthening management has also been<br />
successful through reducing the share of low-performing<br />
managers, those with an employee satisfaction score<br />
below 60, from 13% in 2008 to 2% in <strong>2011</strong>.<br />
Employee satisfaction Index score<br />
73<br />
76<br />
2008 2009 2010 <strong>2011</strong><br />
Low performing managers %<br />
13%<br />
77<br />
6% 6%<br />
80<br />
2%<br />
2008 2009 2010 <strong>2011</strong><br />
<strong>TDC</strong> has invested significantly in its network to retain its<br />
world-class communications infrastructure. In fact, this<br />
means that <strong>TDC</strong>’s average maximum broadband speed<br />
increasingly exceeds the average demand of Danish<br />
broadband customers.<br />
Investments DKKm<br />
3,975<br />
3,891<br />
Offered and demanded speed Mbps<br />
Source: <strong>TDC</strong>/Danish Business Authority<br />
3,534<br />
3,421<br />
2008 2009 2010 <strong>2011</strong><br />
25<br />
6<br />
37<br />
8 10<br />
2008 2009 2010 <strong>2011</strong><br />
Average speed demanded by market<br />
Average maximum speed offered by <strong>TDC</strong><br />
59<br />
60<br />
12<br />
19
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