TDC Group Annual Report 2011(6,4MB) - TDC Annual Report 2011

SMP or Significant Market Power refers to a designation
assigned to operators with a significant market position in a
specific market as determined by the Danish Business
Authority due to a market decision regarding the relevant
market.
SRC refers to subscriber retention costs.
Sunrise refers to Sunrise Communications AG, TDC’s Swiss
subsidiary disposed of in October 2010.
TAB refers to a resale landline voice product sold through
the wholesale business in Nordic.
TAK (Danish for ‘Thank you’), or Tag Ansvar for Kunden
(Take Responsibility for the Customer) refers to a
programme implemented in TDC in 2009 to improve
customer service.
TDC 2.0 programme refers to a company-wide change
programme that focuses on making processes simpler and
more goal-oriented.
Telemetric communication between two machines or M2M
(machine-to-machine) technology refers mainly to mobile
communication. M2M solutions are used for 'Dankort'
terminals (debit cards), GPS monitoring, distant reading,
alarms, etc.
Traditional landline telephony refers to telephony over
PSTN/ISDN lines, unless otherwise stated.
Triple-play refers to the bundling of telephony, internet and
TV services through one access channel only. Triple-play
bundles are included as three customers in the total
customer figures. A triple-play subscription must entail all
three services.
TSR or Total Shareholder Return is the sum of all return of a
stock, e.g. capital gains and dividends.
TVoIP or TV over Internet Protocol refers to a system
through which digital TV service is delivered using the
internet and internet broadband access networks rather
than being delivered through the traditional radio frequency
broadcast, satellite signal or cable-TV formats. TVoIP can be
either IPTV or Web TV.
TDC Group Annual Report 2011
ULL or Unbundled Local Loop refers to copper lines to which
competing carriers have been granted access by the
incumbent operator, allowing such alternative carriers to
offer data transmission capacity and/or telephony to end
users. (ULL is often referred to as raw copper.) Full ULL is
used for customers without PSTN/ISDN subscriptions
(wholesale or retail at TDC); shared ULL covers customers
with PSTN/ISDN subscriptions.
UMTS or Universal Mobile Telecommunications Systems
refers to a 3G network designed to provide a wide range of
voice, high-speed data and multimedia services.
USO or Universal Source Obligations refers to obligations
that can be imposed upon a dominant operator (usually the
incumbent). This obligation includes a demand to meet any
request for provisions of a number of basic
telecommunications services to anybody within the country
in question.
VDSL or VHDSL (Very High Bitrate DSL) is a DSL technology
that provides faster data transmission than other DSL
technologies over copper wires.
Video-on-demand or VoD refers to transmission delivery of
video (films or other video content) to a single user on
request.
VoIP or Voice over Internet Protocol refers to a telephone
call over the internet. VoIP can offer quality of service, i.e.
guarantee of call quality comparable to PSTN, achieved
through prioritising the traffic.
VPN or Virtual Private Network refers to a network that
enables organisations to use a private network with LAN
functionality for remote sites or users, without a dedicated
connection (such as a leased line).
WAN or Wide Area Network refers to a long-distance data
communications network that is a geographically dispersed
collection of LANs. The internet, for instance, is a WAN, but
a network between a company’s divisions can also be a
WAN.
xDSL is a family of technologies that provides digital data
transmission over copper wires, e.g. ADSL, VDSL and
SHDSL.
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