TDC Group Annual Report 2011(6,4MB) - TDC Annual Report 2011

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Disclaimer This Annual Report may include statements about TDC’s expectations, beliefs, plans, objectives, assumptions or future events or performance that are not historical facts and may be forward-looking. These statements are often, but not always, formulated using words or phrases such as “are likely to result”, “are expected to”, “will continue”, “believe”, “is anticipated”, “estimated”, “intends”, “expects”, “plans”, “seeks”, “projection” and “outlook” or similar expressions or negatives thereof. These statements involve known and unknown risks, estimates, assumptions and uncertainties that could cause actual results, performance or achievements or industry results to differ materially from those expressed or implied by such forward-looking statements. Any forward-looking statements are qualified in their entirety by reference to the factors discussed throughout this financial report. The key factors that may have a direct bearing on TDC’s results include: the competitive environment and the industry in which TDC operates; contractual obligations in TDC’s financing arrangements; developments in competition within the domestic and international communications industry; information technology and operational risks including TDC’s responses to change and new technologies; introduction of and demand for new services and products; developments in the demand, product mix and prices in the mobile and multimedia services market; research regarding the impact of mobile phones on health; changes in applicable legislation, including but not limited to tax and telecommunications legislation and anti-terror measures; decisions by the Danish Business Authority; the possibility of being awarded licences; increases in interest rates; status of important intellectual property rights; exchange-rate fluctuations; global and local economic conditions; investments in and divestments of domestic and foreign companies; and supplier relationships. Because the risk factors referred to in this Annual Report could cause actual results or outcomes to differ materially from those expressed in any forward-looking statements made in this Annual Report, undue reliance is not to be placed on any of these forward-looking statements. New factors will emerge in the future that TDC cannot predict. In addition, TDC cannot assess the impact of each factor on its business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those described in any forward-looking statements. Group Annual Report To make this report clearer and more user-friendly, this year TDC is publishing a Group Annual Report excluding the Financial Statements of the Parent Company TDC A/S. In pursuance of Section 149 of the Danish Financial Statements Act, the Group Annual Report is therefore an extract of the Company’s complete annual report. The complete annual report, including the Financial Statements of the Parent Company, is available on request from the Company and may be downloaded from www.tdc.com. Following adoption at the Annual General Meeting on 8 March 2012, the complete annual report will also be available from Erhvervsstyrelsen (The Danish Business Authority). The distribution of the profit for the year and proposals on dividends are shown under Consolidated Statements of Changes in Equity in the Group Annual Report.
TDC Group Annual Report 2011 Accomplishments and results 4 Letter from the CEO 4 Performance in 2011 6 Guidance 10 About the Group 14 TDC during 130 years 14 TDC today 20 Innovations in TDC in 2011 24 TDC’s mission, vision and values 26 Strategy 2012 28 World-class infrastructure 29 Did you know that... 31 Business lines 34 Consumer 34 Business 37 Nordic 42 Wholesale 45 YouSee 48 Operations & HQ 51 Corporate matters 56 Shareholder information 56 Regulation 62 Risk factors 64 Corporate Social Responsibility 70 Corporate Governance 80 Management 82 Terminology 87 Financial statements 94 Five year overview 164 TDC Group Annual Report 2011 3
Page 1: 2011 Group Annual Report
Page 5 and 6: While our business is less impacted
Page 7 and 8: Revenue The TDC Group’s revenue i
Page 9 and 10: Profit for the year Profit for the
Page 11: Guidance 2011 TDC published financi
Page 14 and 15: TDC during 130 years TDC turns 130
Page 16 and 17: Internet The four regional telephon
Page 18 and 19: TDC Group Annual Report 2011 “The
Page 20 and 21: TDC today Profile TDC is the leadin
Page 22 and 23: Product lines In a rapidly changing
Page 24 and 25: Innovations in TDC in 2011 TDC is a
Page 26 and 27: TDC’s mission, vision and values
Page 28 and 29: Strategy 2012 Customer satisfaction
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Page 32 and 33: TDC’s homedisk stores 320,000 GB
Page 34 and 35: Consumer 2011 at a glance • Consu
Page 36 and 37: To an increasing extent, customers
Page 38 and 39: Performance in 2011 Revenue The bus
Page 40 and 41: Business partners & colleagues Cope
Page 42 and 43: Nordic 2011 at a glance • Solid r
Page 44 and 45: Gross profit The gross profit growt
Page 46 and 47: Performance in 2011 Revenue Wholesa
Page 48 and 49: YouSee 2011 at a glance • Strong
Page 50 and 51: Gross profit YouSee’s gross profi
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Performance in 2011 In 2011, Operat
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In 2011, TDC showed its ability to
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Shareholder information Policy TDC
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Share price In a challenging market
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TDC has 2,550 3G sites in Denmark,
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Regulation Overview The summary bel
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Risk factors TDC is faced with both
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Risk Description and impact Mitigat
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Corporate Social Responsibility 201
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Corporate Social Responsibility The
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of life of the individual patients
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At TDC, we continued to increase th
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Red Cross for vulnerable population
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YouSee and TDC in combination deliv
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Corporate Governance Recommendation
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Management Corporate Management Tea
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Board of Directors Vagn Sørensen C
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Jan Bardino Age 59. Elected by the
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Coax refers to a technology based o
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data, which may vary in accuracy. A
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Financial Statements 2011
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Financial Statements Financial Stat
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Management Statement TDC Group Annu
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TDC Group Annual Report 2011 Consol
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TDC Group Annual Report 2011 Assets
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TDC Group Annual Report 2011 Consol
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Notes to Consolidated Financial Sta
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interests is recognised in equity.
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Special items Special items include
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account exceeding the amount capita
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Assets or disposal groups classifie
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Note 3 New accounting standards At
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Note 4 Segment reporting For a desc
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TDC Group Annual Report 2011 Geogra
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TDC Group Annual Report 2011 Remune
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TDC Group Annual Report 2011 Deferr
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TDC Group Annual Report 2011 Note 8
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TDC Group Annual Report 2011 Net fi
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Reconciliation of effective tax rat
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TDC Group Annual Report 2011 is bas
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Land and buildings Telecommun icati
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TDC Group Annual Report 2011 Treasu
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TDC Group Annual Report 2011 Net in
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Maturity profiles 1 Financial asset
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exceed 25% in year two, 30% in year
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Financial transactions are only ent
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Other risks of capital contribution
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TDC Group Annual Report 2011 Sensit
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C: Pensions for former Danish civil
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TDC Group Annual Report 2011 Assets
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Note 35 Overview of Group companies
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Note 39 Research and development co
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Five year overview TDC Group Annual
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Cover photo: NW Copenhagen Translat
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TDC Group Annual Report 2011(6,4MB) - TDC Annual Report 2011

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