TDC Group Annual Report 2011(6,4MB) - TDC Annual Report 2011

Coax refers to a technology based on coaxial cables -
electrical cables with an inner conductor surrounded by a
flexible, tubular insulating layer, surrounded by a tubular
conducting shield. Coax is used to transmit radio frequency
signals and distribute cable-TV signals, etc.
Content service refers to a service that typically includes
information or entertainment, broadcast or provided online.
Coverage refers to the accessibility of a service expressed
as a percentage. Mobile coverage is typically calculated as
the share of the population who can use the service.
Landline coverage is typically calculated as the share of
households that can use the service.
CPE or Customer Premises Equipment refers to equipment
that is implemented or installed at a customer’s premises.
CPE includes the hardware required to handle TV, telephony
and data traffic (e.g. routers, switches, DSL modems and
other equipment used to create LAN and WAN solutions).
DBA refers to the Danish Business Authority (in Danish
Erhvervsstyrelsen).
Dial-up refers to an internet connection that uses a
traditional landline voice call to connect to the internet.
Direct business is a business area in TDC Sweden, which
handles sale of landline and mobile telephones, headsets,
conference call telephones, etc.
Dongle refers to a USB stick (flash drive) containing a
modem used to access mobile broadband.
DSL or Digital Subscriber Line refers to a technology that
enables a local-loop copper pair to transport high-speed
data between an exchange building and customers’
premises.
DTH or direct-to-home refers to digital TV transmitted
directly to households via satellite. Subscribers need a
satellite dish to receive signals.
DTT refers to Digital Terrestrial Television, which is a digital
signal broadcast to standard aerials that are utilised to
replace the discontinued analogue signal.
TDC Group Annual Report 2011
Dual-play refers to the bundling of telephony and internet
through one access channel only. In YouSee the dual-play
bundles include TV and broadband. Dual-play bundles are
included as two customers in the total customer figures.
EBITDA refers to profit before interest, tax, depreciation,
amortisation and special items. EBITDA before pension
income refers to EBITDA excluding the financial
components (interest cost and expected return on assets)
related to defined benefit plans.
ECSI refers to the European Customer Satisfaction Index, a
standardised methodology for measuring customer
satisfaction.
EDGE or Enhanced Data rates for GSM Evolution refers to
the GSM network coding that enables data to be sent and
received faster than over GSM. EDGE is often described as
2.5G.
Equity free cash flow or EFCF refers to EBITDA adjusted for
non-cash items, pension contributions, provisions
payments, changes in net working capital, net interest paid,
corporate income tax paid and cash flows relating to capital
expenditures (in all cases excluding special items).
Ethernet refers to a type of networking technology for LANs
that is increasingly used in the IP networks.
Fault correction hours refer to the amount of hours spent
correcting network faults that have occurred as a result of
water damage, frost, cut cables, etc.
Fault rate refers to the share of customers experiencing a
fault, recorded on an annual basis. Fault rates are calculated
as the number of faults in a given period, scaled to an
annual basis and divided by the number of RGUs.
Fibre Optics Communication or Fibre refers to a technology
used to transmit telephone signals, internet
communications and cable television signals. Due to much
lower loss of intensity and interference, optical fibre has
major advantages over existing copper wire in long-distance
and high-demand applications.
FTE or Full-Time Equivalents refers to full-time employee
equivalents, including permanent employees, outsourced
civil servants, trainees and temporary employees and
excluding temps.
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