TDC Group Annual Report 2011(6,4MB) - TDC Annual Report 2011

data, which may vary in accuracy. As a result, the historic
data may change if we gain more accurate information.
MNO or Mobile Network Operator refers to a company that
has frequency allocation(s), as opposed to an MVNO, and
all the required infrastructure to run an independent mobile
network.
Mobile broadband refers to broadband access over the
mobile network obtained using dongles or equivalent
equipment. It does not include access via mobile or
smartphones.
Mobility services refer to mobile voice and mobile
broadband.
MoU or Minutes of Usage refers to minutes used per
subscriber per month.
MPLS or Multiprotocol Label Switching refers to a versatile
solution for addressing the problems faced by present day
networks such as speed, scalability, quality of service
management and traffic engineering.
MTR or Mobile Termination Rate refers to the price for
mobile interconnection, i.e. the price paid by an operator for
terminating traffic on a mobile operator’s network. The
Danish mobile termination rates are set by the Danish
Business Authority.
MVNO or Mobile Virtual Network Operators refers to a
mobile operator that does not have frequency allocation.
MVNOs have business arrangements with MNOs to buy
traffic and data for sale to their own customers.
No frills refers to a service or product where non-essential
features, such as value-added services, have been removed
to keep the price low.
OTT or Over The Top refers to online delivery of video and
audio without the internet service provider being involved in
the control or distribution of the content itself.
Penetration refers to the measurement, usually as a
percentage, of the take-up of services. As of any date, the
penetration is calculated by dividing the number of
subscribers by either the population of households or the
number of inhabitants to whom the service is available.
TDC Group Annual Report 2011
Postpaid refers to subscriptions that are paid for at the
beginning of the period, whereas the usage charge, which
varies depending on the tariff plan selected by the
subscriber, is paid at the end of the period. TDC considers
online systems with prepayment characteristics to be
mobile voice subscriptions, as users create accounts and
generally remain subscribers longer. As a result, customers
at Telmore and M1 are considered to have mobile voice
subscriptions.
Prepaid refers to customers paying for a specified amount
of credit for services upfront (i.e. via a scratch card).
PSTN or Public Switched Telephone Network refers to the
telecommunications network based on copper lines
carrying analogue voice and data - traditional landline
telephony.
Quadruple-play or quad-play refers to the bundling of
telephony, internet and TV services with mobile telephony.
Quality of Service refers to a collective measure of the level
of service delivered to the customer, and reflects the
network’s transmission quality and service availability.
RGU or Revenue Generating Unit refers to the total number
of customer relationships generating revenue for TDC,
including customers with subscriptions and customers
without subscriptions calculated according to the following
general principles: Landline customers who have generated
revenue within the last 3 months; prepaid cards used at
least once within the last 3 months; Dial-up internet
customers who accessed the internet at least once within
the last 3 months. TDC’s RGU statement includes the
number of main products sold by TDC’s residential,
business and wholesale segments. Customer relationships
are synonymous with RGUs.
SAC refers to subscriber acquisition costs.
Service provider refers to partners providing mobility
services under their own brands to external customers
using TDC’s mobile infrastructure. The service provider
owns the customer relationship.
SKI is a procurement organisation that establishes
framework contracts between the public sector in Denmark
and private sector companies.
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