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The Online World resources handbook

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Getting an edge over your competitors http://home.eunet.no/~presno/bok/11.html<br />

3. Read what competitors write about themselves. <strong>The</strong>ir press releases are available<br />

from online databases in several countries.<br />

4. Compare your competitors with your own company and industry. Items: stock<br />

prices, profits, revenue, etc.<br />

5. Regularly monitor companies and their particular products.<br />

6. Watch trend reports about your industry. Search for patterns and possible niches.<br />

7. Save what you find on your hard disk for future references.<br />

Can you get everything through the online media? Of course not!<br />

Do not expect to find production data, production formulas, detailed outlines of a<br />

company's pension plan, or the number of personal computers in a company. Such<br />

information rarely finds its way to public databases.<br />

Using the net as a marketing tool<br />

Many companies large and small use the networks as a marketing instrument.<br />

Some set up web sites to provide technical support to customers all over the world.<br />

<strong>The</strong>y offer technical information, help, upgrade software, list of agents, technical<br />

bulletins with lists of products, and new products. Examples: Microsoft, Toshiba,<br />

Quarterdeck, Digital Research, Tandy, Novell.<br />

<strong>The</strong> Internet provides an unparalleled way to present the image an organization<br />

wishes to project, and to communicate all its messages to a diversity of self selecting,<br />

interested audiences. Businesses can also use their Internet presence for intelligence<br />

gathering, as a feedback loop, and an early warning system for itself at an amazingly<br />

low cost.<br />

Microsoft's Knowledge base is one example. It is a database collection of<br />

case study examples, tips, updates and related articles about Microsoft products. Here<br />

are some other interesting examples to check out:<br />

http://www.jango.com<br />

http://www.pizzahut.com/<br />

http://sunsolve1.sun.com<br />

http://www.mastercard.com<br />

http://www.americanexpress.com<br />

http://home.eunet.no/~presno<br />

Mind you, having a Web page has no value if nobody visits it. Make sure you send<br />

information about your site to the net's announcement services!<br />

First, study "How To Announce Your New Web Site" , WebCom's "Publicizing<br />

Your Web Site" which also includes "Registration to Spanish Indexes," and the<br />

,QWHUQHW $GYHUWLVLQJ 5HVRXUFH *XLGH. You may also want to check your site's<br />

popularity at LinkPopularity.com, sign up for a monthly report, and read their hints on<br />

how to increase the "popularity index."<br />

For discussions about Internet Advertising/Marketing techniques, join the<br />

I Advertising mailing list, and browse EPage for advertising examples.<br />

Other interesting places include the <strong>Online</strong> Advertising Discussion lists (at<br />

http://www.tenagra.com and http://www.o a.com/), and <strong>The</strong> Internet Sales Moderated<br />

Discussion List. For a long list of Marketing related Discussion and Announcement<br />

Groups on the net, visit http://www.wolfbayne.com/lists/.<br />

<strong>The</strong>n, find a service that can help you submit your Web address widely to the net's<br />

search engines and directories. Here are some ideas:<br />

http://www.openmarket.com<br />

http://www.yahoo.com/<br />

http://galaxy.einet.net/<br />

Browse the "Internet Marketing" site, and study ActivMedia's focus look at online<br />

marketing trends. Check Web Promotion UK.<br />

Use the Google Groups search engine to find newsgroups or bulletin boards related<br />

to business.<br />

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