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The Online World resources handbook

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Electronic mail, telex, and fax http://home.eunet.no/~presno/bok/7.html<br />

like.<br />

Example: One of my addresses used to be presno@grida.no. By instructing my news reader<br />

to show it as presno@remove this bit for my real address, the information is made useless<br />

for spam software.<br />

Note: You are making it difficult for those you talk with when doing this. I wouldn't.<br />

You can also buy mail related utility programs, like MailJail, a mail filtering add on for<br />

the Eudora email programs. It's first release came with 250 rules to help thwart spam<br />

mail.<br />

Some users even join initiatives like the SPAM Filter, a free register of people who<br />

do not want to receive junk mail. It aims at using their list to filter their addresses against<br />

addresses collected by programs such as Floodgate (which automatically builds mailing<br />

lists from newsgroup ostings).<br />

Others report the incident to the spammer's Internet service provider (ISP). If you<br />

do, make sure to save the original email message with all headers intact. <strong>The</strong> email<br />

header is the part of the message that shows where the message originated. While your<br />

email program may not be set to display email headers, most programs let you do it.<br />

Generally, ISPs will not take action against one of their accounts without proof of the<br />

origination of the spam. <strong>The</strong>y often require the original spam message to be forwarded to<br />

them before they will take any action, with the email header included.<br />

<strong>The</strong>n, there is HTML email. <strong>The</strong>se permit inclusion of illustrations in messages,<br />

thus forcing a call to get them from a remote site when the mail is opened. When it does,<br />

the remote site will be able to record your email address, know if you have indeed<br />

opened (read?) the message, and your current IP address. <strong>The</strong> sender of the message<br />

may also be able to set a cookie in your browser, and thus identify you the next time you<br />

visit their site...<br />

<strong>The</strong> good news is that some email clients, like Eudora Pro, allows you to prevent it<br />

from automatically downloading HTML graphics. Recommended, and in particular if<br />

you're using modem.<br />

Finally, Whenever you subscribe to an email based mailing list, save the welcome<br />

message that the service returns on your disk. <strong>The</strong>se messages usually contain<br />

information about how to get off the list if the volume should become too high. You may<br />

find it easier to consult these files than try to get off by writing the mailing list<br />

administrators.<br />

<strong>The</strong>re's a FAQ on spam, a SPAM L mailing list, hints on reading email headers,<br />

and a tutorial for those in search for more.<br />

Purportal.com lets you search five of the most well known sites dedicated to<br />

setting the record straight: Snopes Urban Legends Archive, About.com Urban Legends,<br />

CIAC Hoax Database, CERT Computer Security Database, and Symantec (Real) Virus<br />

Encyclopedia. Last, but not least, there are a number of laws against spam.<br />

Managing your mailbox<br />

If you receive a large volumes of email, it becomes important to organize your mailbox<br />

to handle the most important mails first. Here are some hints:<br />

Consider using filters (message rules) to automatically move incoming mails to<br />

logical folders of your choice. For example, if you work in sales, you may move<br />

messages to folders called New opportunities, Follow up, Internal, and Private.<br />

<strong>The</strong>n, consider how much time should be allocated to handling the mail in each<br />

folder. Spam and mail from new persons will not be moved, and thus easier to<br />

handle. In MS Outlook, you may do this by clicking at Organize, or by selecting<br />

Tools | Message rules.<br />

Another trick is to give each mail from a known sender an automatic color code.<br />

For example, mark all mails from customers with red, those from members of your<br />

family with green, and mails from your boss with blue. Mails from new persons<br />

will have no color, and easier to single out for handling.<br />

If your email program can handle it, consider making copies of all received mail to<br />

an archive mailbox of your choice. Personally, I keep all important mail on my<br />

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