The Online World resources handbook

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Free expert assistance http://home.eunet.no/~presno/bok/8.html The Online World resources handbook Chapter 8: Free expert assistance [INDEX] [Expanded Index] [Search] [NEXT [BACK] Resources on the Internet For users of Microsoft Windows and DOS computers For owners of Amiga computers Apple users Other computers For journalists and authors Virtual Knowledge Communities Marketing Utilities It may sound too good to be true, but many computer experts are prepared to help YOU without expecting a cent in return. The same applies to experts in many other areas. You have an impossible decision to make. A lawyer has a dotted line that requires your signature, or a surgeon has a dotted line in mind for your upper abdomen. You're not comfortable with the fine print or the diagnosis and wonder if a second opinion is in order. Just ask to get help. If you have problems with a communications program, post a message in a suitable Usenet newsgroup, or on a bulletin board. This is also the thing to do if you want to sell equipment. Learn from other people's experiences with the computers and software you plan to buy. Chances are that you will get a reply if your subject or query attract attention. In the process, you'll meet new friends, and be able to follow the development in a dynamic marketplace. The following message from the alt.winsock newsgroup is typical: Wed, 14 Feb 96 14:57:18 EST From: Robert Donahue RE: FREQUENT DISCONNECTION OF PPP. NEED HELP!!! In article , bz418c@ttp.natp.gmeds.com says... >problem. But recently I have got a very strange problem: >I was disconnected every time after I got PPP connection >for a while. The disconnection happens most likely when >I was downloading a big file using Netscape or CuteFTP >(I can only get about 200KB before the line drops), but 1 of 7 23.11.2009 15:46
Free expert assistance http://home.eunet.no/~presno/bok/8.html >it also happens sometimes when I click on regular web pages. >This problem didn't exist before with the same software Sounds a little like a problem I had a while back. My modem would hang up the phone at random (usually during a big transfer). It turned out to be the bios in my modem. The early US Robotics 28.8K Sportster had a bug that would cause them to hang up instead of down shifting the baud rate when the phone line got cranky. I forgot the revision number of the bad bios. I had to get a new bios chip from US Robotics to fix the problem. I would never had known what the problem was if my service provider hadn't posted a warning. Bob D. Many users prefer open conference messages to private email for their technical discussions. This gives "the group" a chance to read, comment, provide additional facts, and return with new questions. One simple question may give an overwhelming number of responses, but most contributions are likely to be useful and educational. Since the discussion is public, consider it a feature of your personal online university. Offer opinions when you have something to contribute, or keep silent. Stop by a technical forum where beta testers and programmers hang out, and you'll probably get a concise, three sentence answer. Stop by a forum dedicated to helping users fire up a new product, and you may find long, chatty, but informative diatribes. Different forums. Different responses. In most conferences, some members are critical to "lurkers." A "lurker" is someone who read without ever contributing. Don't let them get to you. It is legitimate to remain silent. Most others are also there to watch and learn only. If you consider buying a newly released computer program, tune in to the section of your favorite online service that deals with products from this manufacturer. Count complaints and error reports before buying. When your new program has been installed on your system, return for other users' experiences and practical advice. Pay back your dues by reporting your own experiences in the process. Focus on conferences and newsgroup where many competent users hang out. There, you will usually get faster and better replies to your questions. Asking other users may be faster and better than searching. Complement by searching Google Groups (Chapter 10). If you have never visited a BBS, call one in your neighborhood to get a feel for how they work. Most of them can be accessed free. Usually, their only requirement is for a self presentation before being granted full access to their system. Most bulletin boards have conferencing and archives filled with shareware and public domain software. Many have files or bulletins listing telephone numbers of other boards in your country or area. The trick is to find know how. The larger the online service or conference, the more skilled people are likely to "meet" there regularly. If the local bulletin boards fail to satisfy your needs, try the Internet or some large commercial services. One exception: When you need contact with ONE particular person, who knows YOUR problem in detail, go where this person usually hangs out. For expert advice about how to use the Eudora email program, check out the comp.mail.eudora.ms windows (MS Windows), or comp.mail.eudora.mac (Macintosh) newsgroups. There are several online support forums for users of Eudora. The site at http://www.internetvalley.com/top100mag.html provides links to the top 100 computer and software related Web magazines. Resources on the Internet 2 of 7 23.11.2009 15:46
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Contents of The Online World resour
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The Online World resources handbook
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Will going online make me rich? htt
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The Online World: What is it? http:
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Using online services http://home.e
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Hobby, games and fun http://home.eu
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Page 91 and 92: Your electronic daily news http://h
Page 105 and 106: Finding a needle in a bottle of hay
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Page 115 and 116: Finding a needle ... (Part II) http
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Getting an edge over your competito
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Business: Locating country specific
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PART 3: WORKING SMARTER http://home
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Practical tips http://home.eunet.no
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Cheaper and better communication ht
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Keep what you find! http://home.eun
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You pay little for a lot! http://ho
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Automatic communication http://home
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Gazing into the future http://home.
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Selected online services http://hom
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Getting started http://home.eunet.n
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Your first trip online. Typical pit
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Books, newsletters, etc. http://hom
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Web/Internet tools and pointers htt
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Services offering access to the Int
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