Organizational Strategy - Sustainable Development - L'Oréal

4 L’OréaL - GrI DaTa SHEETS 2011
A STRONG COMMITMENT TO SOCIAL RESPONSIBILITY AND SAFETY
Like the rest of group, the Operations Division plays a major part as regards social responsibility and safety. Through its “Buy & Care”
programme, L’Oréal encourages its suppliers to take greater responsibility and checks their commitment rigorously through numerous
social audits at suppliers around the world. The aim is not to penalise suppliers but to help them to improve their safety standards and
environmental and social performance.
By creating the “Solidarity Sourcing” programme, the group has forged the initiative to take on local suppliers that are committed to
favouring minorities: disabled workers or ones from disadvantaged environments. It can also involve very small suppliers or ones in fair
trade which L’Oréal is developing through its suppliers.
as regards safety, the Operations Division is especially attentive to staff who work at production sites. They are trained to comply with
safety rules and every day observe “a safety minute” in order to prevent and avoid accidents.
> For further details, see the “‘Solidarity Sourcing’, a supportive world sourcing programme” section on page 40 of the 2011 Sustainable
Development report.
4.12
L’Oréal supports and implements in its sphere of influence, the ten fundamental principles relating to Human rights, labour law,
environmental standards and combating corruption.
UNITED NATIONS GLOBAL COMPACT
Its commitments
L’Oréal has been a signatory of the United Nations Global Compact since 2003 and a member of the French Global Compact Forum
(Forum des Amis du Pacte Mondial).
Progress report
L’Oréal supports and implements in its sphere of influence, the ten fundamental principles relating to Human rights, labour law,
environmental standards and combating corruption.
L’Oréal works closely with the following major associations and institutes to advance practices and share its experience:
• The International Chamber of Commerce’s anti-Corruption Commission
• Global Council on Business Conduct, The Conference Board
• Ethics and Compliance Officers association
• International Business Ethics Institute
• Institute of Business Ethics
• Circle of Business Ethics
Human rights
Principle 1: Businesses are asked to promote and respect the protection of international law on human rights in their sphere of influence;
and,
Principle 2: To ensure that their own companies are not complicit in breaching human rights.
• Its commitment: L’Oréal supports the United Nations Universal Declaration of Human rights. L’Oréal wants, in particular, to contribute to
eliminating the exploitation of children in the workplace and forced work, to ensure that workers’ rights are respected and to promote
diversity.
• System: L’Oréal’s policy on Human rights (corriger partout) is detailed in the Code of Business Ethics (pdf). Staff can report their concerns
in this sphere to the group Head of Ethics through a dedicated, secure web site. a strict policy prohibits any reprisals against staff who
have reported their concerns in good faith.
• The group’s training on Ethics makes staff aware of questions related to Human rights.
• L’Oréal’s monitoring system provides that independent auditors regularly conduct audits of all group plants and distribution facilities, as
well as of suppliers and subcontractors.
• The annual reporting system on Ethics allows L’Oréal to assess the group’s performance as regards Human rights.
• 2010 actions: L’Oréal’s world-wide subsidiaries have been asked to inform and train their personnel more on ethical questions, including
questions related to Human rights.
• 2010 results: 6% of countries informed staff on the Ethics theme at least in 2010 (+ 1% compared to 2009).
60% of countries informed staff on five or more themes related to Ethics (+ 7% compared to 2009) / 90% of countries set up local training
on at least one theme related to Ethics (+ 2% compared to 2009) / 55% of countries set up local training on 5 or more themes related to
Ethics (stable since 2009).
Labour standards
Principle 3: Businesses are asked to respect freedom of association and to acknowledge the right of collective negotiation.
• Its commitment: L’Oréal supports the fundamental principles of the United Nations Universal Declaration of Human rights and the
International Labour Organization’s fundamental agreements. L’Oréal wants, in particular, to contribute to ending the exploitation of
children in the workplace and forced work, to ensure that workers’ rights are respected and promote diversity.
• Systems: all L’Oréal’s suppliers and subcontractors are required to comply with the group’s General Terms of Procurement, that clearly state the obligation
to comply with International Labour Organization conventions C87 and C98 on freedom of association.
• Systems: all L’Oréal’s suppliers and subcontractors are required to comply with the group’s General Terms of Procurement, that clearly
state the obligation to comply with International Labour Organization conventions C87 and C98 on freedom of association.
2010 actions: an agreement signed in 1996 between L’Oréal and the French and European trades union organizations (FECCIa and
EMCEF) lead to the creation of the Instance européenne de dialogue social (IEDS/EWC – European Works Council). The IEDS consists
of 30 members. Data from various European countries which regularly benefit from training courses on economic and social questions, is
reviewed by PricewaterhouseCoopers. a new consultation process has been introduced concerning cross-border projects involving
9/13