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Organizational Strategy - Sustainable Development - L'Oréal

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7 L’OréaL - GrI DaTa SHEETS 2011<br />

The global rate of absenteeism is estimated at 4.6%, 2.5% of which is attributable to illness, in application of the following method:<br />

Calculation method:<br />

Overall absenteeism: B/(a+B)<br />

absenteeism due to illness: C/(a+B)<br />

(A): Number of days actually worked by entire contractual workforce, training days included<br />

(B): Number of days’ absence (illness, occupational illness, maternity, accident at work and/or during travel or<br />

any other absence not contractually envisaged)<br />

(C): Number of days’ illness (excluding occupational illness, maternity, accident at work or during travel, etc.)<br />

ABSENTEEISM AT L’ORÉAL SA:<br />

at L’Oréal Sa, the total rate of absenteeism was 4.29 % in 2011, 2.28% of which was linked to illness.<br />

ABSENTEEISM PER REASON<br />

Reason for absenteeism % of absenteeism<br />

Illness 2.28%<br />

Accident at work/travel/occupational illness 0.13%<br />

Maternity – adoption 1.32%<br />

Family events 0.43%<br />

Time-off on health grounds 0.14%<br />

TOTAL 4.29%<br />

HEALTH AND SAFETY<br />

For several years now, L’Oréal has applied a well-established Health and Safety (HSE) policy. It defines the commitment of the company<br />

to developing, producing, distributing and selling innovative products of the highest quality while maintaining ethical behavior and<br />

guaranteeing the health and safety of staff, customers and the communities where L’Oréal conducts its activities. This initiative fits in with<br />

a global policy relating to the Environment, Health and Safety (EHS) described in the “Environmental Information” section below.<br />

L’Oréal is committed to providing its staff with a safe and healthy working environment. Health and safety are of paramount importance,<br />

L’Oréal’s ultimate aim being to achieve a rate of zero accidents and incidents. Exhaustive measures have been put in place with the<br />

aim of reducing the risks and ensuring constant improvement. a culture of safety has been inculcated, defining the high standards and<br />

involves the company’s personnel at all levels.<br />

Keen to further improve safety in the company’s workplaces, the General Management has set an ambitious target for the improvement<br />

of the HSE results.<br />

REMINDER OF PERFORMANCE LEVELS<br />

Overall, 2011 was a good year in terms of HSE performance, with the operational and administrative sites showing an improvement in<br />

relation to 2010. However, the deterioration in the performance of reseach and InnovationI and the centers had a significant impact on<br />

the group’s overall performance.<br />

Out of the 198 accidents leading to a stoppage recorded within the group during 2011, 80% took place at administrative sites, including<br />

10% within research & Innovation and 20% in Operations.<br />

• Operational sites (plants and centers)<br />

TFC = 1.36 v 1.58 in 2010 (- 13.9%) 4<br />

• administrative sites (with r&I)<br />

TFC = 2.29 v 2.39 in 2010 (- 4%) 4<br />

• Group: operational and administrative sites<br />

TFC = 2.01 v 2.10 in 2010 (-4%) 4<br />

TFC (taux de fréquence conventionnel – conventional frequency rate) = number of accidents with stoppage per million hours worked by<br />

L’Oréal staff.<br />

9/16

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