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Organizational Strategy - Sustainable Development - L'Oréal

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7 L’OréaL - GrI DaTa SHEETS 2011<br />

II. STATE OF THE L’ORÉAL’S POLICY IN 2011<br />

LA10<br />

Training forms an integral part of the staff development policy at L’Oréal. as such, it is the subject of an individual interview once a year<br />

with each employee.<br />

L’Oréal regularly ensures the personal and professional development of its staff via a training system tailored to their individual needs,<br />

everywhere and for all positions. The “Learning for development” department is fully integrated with the company, thus enabling full<br />

advantage to be derived from the best practices worldwide and offering a coherent overview of the training programmes.<br />

The number of training hours in 2011 was 1,022,772 across the group as a whole.<br />

In 2011, L’Oréal Sa devoted 15,264 thousand euros to the professional training of its staff, equivalent to 4% of its payroll.<br />

• Number of persons trained in 2011: 4,705, or 78% of the workforce as at 31 December 2011.<br />

• Number of training actions in 2011: 13,189, an average of 2 training actions per individual trained.<br />

• Number of training hours in 2011: 128,312 hours.<br />

• Number of staff that benefited from a Droit Individuel à la Formation (D.I.F –individual training entitlement): 264.<br />

The L’Oréal Human resources intranet site (Profile & My training) provides staff with comprehensive information on their options with regard<br />

to professional training and their entitlement in terms of D.I.F.<br />

Training hours (Cosmetics and The Body Shop)<br />

Recommended<br />

number of<br />

training hours<br />

Training forms an integral part of the staff development policy at L’Oréal. as such, it is the subject of an individual meeting once a year<br />

with each employee. L’Oréal regularly ensures the personal and professional development of its staff via a training system tailored to their<br />

individual needs, everywhere and for all positions. The “Learning for development” department is fully integrated with the company, thus<br />

enabling full advantage to be derived from the best practices worldwide and offering a coherent overview of the training programmes.<br />

TRAINING AND DEVELOPMENT<br />

Learning is part of the group’s everyday life. In order to ensure L’Oréal’s competitiveness, the group offers its staff training options right<br />

throughout their working lives.<br />

AN INDIVIDUAL APPROACH<br />

“L’Oréal and me” offers a new international framework for professional reviews, consisting of two meetings each year at which it is possible<br />

to identify and discuss career paths, personal development and salary.<br />

From this perspective, the group regularly ensures the personal and professional development of its staff via a training system tailored<br />

to their individual needs, everywhere and for all positions. The “Learning for development” department is fully integrated with the<br />

company, thus enabling full advantage to be derived from the best practices worldwide and offering a coherent overview of the training<br />

programmes. The optimized realization of each individual’s potential is crucial if a sustainable competitive edge is to be maintained. Since<br />

the group benefits from dynamic and centralized career management, the “Learning for development” department has developed tools<br />

to aid transition, aimed at managers taking on new responsibilities.<br />

11/16<br />

Number of<br />

open access<br />

training hours<br />

Total number<br />

of training<br />

hours<br />

Number of<br />

employees<br />

trained<br />

Western Europe 471,657 12,214 483,871 19,223<br />

North America 130,024 5,912 135,936 9,789<br />

Asia Pacific 260,641 941 261,582 9,737<br />

Latin America 48,679 3,532 52,211 2,057<br />

Eastern Europe 54,055 1,542 55,597 1,992<br />

Africa & Middle East 33,512 64 33,576 1,262<br />

Of which New Markets 396,887 6,079 402,966 15,048<br />

Total 998,567 24,205 1,022,772 4 44,060 4<br />

LA11

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