Organizational Strategy - Sustainable Development - L'Oréal

9 L’OréaL - GrI DaTa SHEETS 2011
through individual ethics interviews.
These interviews use questions on corruption. They are conducted independently with the Country Manager and the administration and
Finance Manager. They are subject to an individual report that is reviewed and signed by the aforementioned managers.
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L’Oréal monitors the number of countries that have integrated Human rights (health, hygiene and safety, diversity, moral and sexual
harassment, privacy, community contribution, fair selection and treatment of suppliers) into its training.
Country reporting Ethics is an annual reporting system on ethical issues. It covers all subjects mentioned in the Code of Business Ethics
and thus provides an analysis of the initiatives in place in the countries. In particular, this information helps L’Oréal assess the group’s
performance in enforcing Human rights.
In 2011, 77% of the group countries included Human rights issues in their local training programmes.
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Country managers are responsible for implementing L’Oréal’s anti-corruption policy. This commitment is supported by Human resources
procedures. Subsequently, the “Obtain results with integrity” competency is now included in the annual review system for all employees.
at L’Oréal, training on Ethics addresses bribery and “facilitation payments” as well as gifts, entertainment and conflicts of interest.
Within the scope of L’Oréal’s “Open Talk” culture, employees are encouraged to raise their concerns online. a dedicated, secure website
enables them to ask their questions or submit their concerns directly to the group Ethics Director.
L’Oréal’s internal audit teams are especially vigilant about this. The risks of corruption are systematically examined during these missions. Finally,
the Country reporting Ethics, annual reporting system on Ethical issues in the group, helps track the group’s performance in this area.
The tool for analysing and assessing ethical risk helps Country Managers evaluate risks in their country (including the risk of corruption) and
take the necessary measures to eliminate this risk.
PuBLIC POLICY
I. CONTENTS
CORE
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Public policy positions and participation in
public policy development and lobbying.
II. STATE OF THE L’ORÉAL’S POLICY IN 2011
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as a leader in the cosmetics industry, L’Oréal believes that it has a responsibility to be proactive and participate in drafting local regulations in
countries where it is present. This is why the group is committed to being involved in Cosmetics Europe (formerly Colipa), the reference professional
association almost systematically solicited to speak to stakeholders and within different professional associations, such as the CaFFCI
- the China association of Fragrance Flavour and Cosmetic Industries, ISTMa – the Indian Soap and Toiletries Mfrs association, the JCIa (Japan
Cosmetics Industry association), PErKOSMI (Persatuan Kosmetika Indonesia), the Korea cosmetic association, The Cosmetic & Perfumery association
of Hong Kong, the Taipei Cosmetic Industry association and the Vietnam Oil, aromatherapy & Cosmetics association in asia as well
as the CaSIC and CONarS (for issues of self-regulation and advertising responsibilities) in South america.
Each of L’Oréal’s directors of Public affairs is in charge of this lobbying in its geographic area, with the support of working groups of scientific and
regulatory experts in the areas under discussion.
For example, for hair dye products, L’Oréal has been very committed to the think tank in place on the subject, which involved scientific bodies
and the European Commission. L’Oréal largely contributed to reassessing all of the ingredients that are used in hair dyes.
L’Oréal is subject to the same laws as all companies and seeks to maintain an impeccable reputation. L’Oréal asks its subsidiaries to comply with the
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