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Organizational Strategy - Sustainable Development - L'Oréal

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7 L’OréaL - GrI DaTa SHEETS 2011<br />

as at 31 December 2011, 48% of the L’Oréal employee savings plan was invested in L’Oréal shares, and 9,649 of the group’s employees in<br />

France were shareholders in L’Oréal via their company savings plan.<br />

> For more details, see “Company Savings Plan and Blocked Current account” on page 184 of the 2011 reference Document.<br />

LABOR/MANAGEMENT RELATIONS<br />

I. CONTENTS<br />

CORE<br />

LA4<br />

Percentage of employees covered by collective bargaining agreements.<br />

II. STATE OF THE L’ORÉAL’S POLICY IN 2011<br />

LA4<br />

Worldwide, 79% of its employees work in countries where representative bodies are officially in place, even if not all these employees<br />

are “officially” covered by a collective agreement (in several countries collective agreements cover only union members, while in other<br />

countries they cover all the employees – erga omnes -).<br />

as a result, 43% of its employees are officially covered by a collective agreement (national and/or sector and/or company agreement).<br />

94% of them are covered by company collective agreements.<br />

SOCIAL RELATIONS<br />

The organization of the social dialogue, most notably the procedures for the informing and consultation of personnel and for negotiations<br />

with them.<br />

The quality of the social climate within L’Oréal is the fruit of continuous dialogue between the management, the employees and their<br />

representatives.<br />

The group pays particular attention to communication with its staff and, since 2003, L’Oréal has carried out an opinion poll among them<br />

with the assistance of the international firm Towers Watson. This poll took place again in 2011-2012 and the results were shared with the staff<br />

and their representatives. They are the subject of action plans implemented in a decentralized fashion and which are as closely aligned<br />

as possible with the expectations expressed.<br />

an agreement signed in 1996 between L’Oréal and the French and European trade union bodies (FECCIa and EMCEF) led to the creation<br />

of the European Works Council (EWC). The initial agreement has been regularly updated, most notably in 2009 in order to introduce a new<br />

information and consultation procedure applicable to transnational projects giving rise to local consultation procedures. This process<br />

envisages the option of the EWC issuing a recommendation, which is then implemented with the liaison secretariat, widened to include<br />

the members from the countries concerned or indeed the full EWC, depending on the geographical and strategic scale of the project.<br />

This revision represented an important step aimed at enhancing the social dialogue at L’Oréal while at the same time anticipating the<br />

development of the legislation.<br />

The EWC facilitates discussions and meetings with the EWC members on the group’s current situation and future prospects. It is made up<br />

of 30 members, who regularly benefit from training in economic and social issues. at the current time, this body covers roughly 30,000<br />

personnel from 26 countries within the European Economic area, with the 16 of these that have over 145 staff being directly represented.<br />

In France, the employees are represented by 107 personnel representation bodies and 600 personnel representatives.<br />

Worldwide, 79% of its employees work in countries where representative bodies are officially in place, even if not all of these employees are<br />

“officially” covered by a collective agreement (in several countries, the collective agreements only cover members of the union, while in<br />

other countries, they cover all employees - erga omnes-)<br />

Consequently, 43% of its employees are officially covered by a collective agreement (national and/or sectoral and/or company<br />

agreement).<br />

94% of them are covered by company collective agreements.<br />

6/16

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