Organizational Strategy - Sustainable Development - L'Oréal

7 L’OréaL - GrI DaTa SHEETS 2011
II. STATE OF THE L’ORÉAL’S POLICY IN 2011
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HYGIENE AND SAFETY CONDITIONS AT L’ORÉAL SA:
For many years now, L’Oréal has been committed to a voluntary policy aimed at continually improving the working conditions for its staff and
thereby contributing to the development of an environment encouraging quality of life at work. Within this context and over and above the
already existing systems, L‘Oréal was keen to go further by implementing, firstly, an initiative for the prevention and management of stress, and
secondly, a process of deliberation on how to prevent difficult working conditions in application of the provisions of Law no. 2010-1330 of 9
November 2010.
Mindful of the stressful situations which might be experienced by its staff, and regardless of the circumstances, L’Oréal commenced a stress
prevention and management initiative at the start of 2009, using the network of company doctors (6 within L’Oréal) and a body authorized
as a Intervenant en Prévention des risques Professionnels (IPrP –occupational risk prevention adviser).
THIS INITIATIVE WAS BASED ON 3 PLANKS:
- a prevention plan consisting specifically of two training modules permitting both staff (1 day) and managers (2 days) to improve their
understanding of the mechanisms of stress and to provide them with operational solutions to regulate the effects.
- an individual evaluation of the level of stress, anxiety and depression felt by employees via a questionnaire completed during the
medical visit, based on recognized scientific scales; on completion, the results are shared with the company doctor.
- an annual analysis of the company’s collective results within the CHSCT (health and safety committee);
after an initial experimental period at 2 L’Oréal Sa sites in 2009, this action plan was rolled out within all of the group’s entities during 2011.
Within the framework of the provisions of Law no. 2010-1330 of 9 November 2010, Decree nos. 2011-354 of 30 March 2011 and 2011-824 of 7
July 2011, L’Oréal has continued its reflections on the improvement of working conditions and the prevention of difficulties with the aim of
enabling the employee to continue their activity for longer and under better conditions.
although not classed as an obligation, discussions have been undertaken in certain of L’Oréal’s activity sectors or establishments, in conjunction
with the health and safety committee and the health & safety teams, in order to develop action plans designed to prevent difficulties arising.
In application of the Decree of 5 November 2011 on occupational risks, L’Oréal has carried out the updating of the single document for
the evaluation of risks within the company by including these two points in particular.
In 2011, L’Oréal’s 13 health and safety committees held 89 HSE meetings.
There are a total of 6 company doctors present on the company’s different sites and the number of clinical examinations rose to over 6,500 in 2011.
In 2011, the total number of accidents at work involving a stoppage was 22.
ACTIONS TAKEN TO AID SAFETY:
The protection of health and safety of the staff is a fundamental aim that constitutes an integral part of its human and social policy. It is
based on the prevention of risks both at individual level, via troubleshooting examinations allowing staff to receive individual in-depth
and tailored medical monitoring, and at collective level, through the evaluation and control of the occupational risks. The health & safety
initiative is part of an overall initiative conducted in close collaboration with the company doctors, safety managers and the CHSCT
(health and safety committees).
Review of the collective agreements on hygiene and safety:
- Weekend work agreement signed on 28 april 2011 –La Barbière production site
- amendment for the extension of weekend work on 1 June 2011 –La Barbière production site
> For more details, see “Health and safety conditions at L’Oréal S.a.” on page 191 of the 2011 reference Document.
LA7
L’Oréal has a responsibility towards its staff and its performance in terms of health and safety constitutes a key element in its evaluation.
ABSENTEEISM (ILLNESS, MATERNITY, ACCIDENTS AT WORK, ETC.) – COSMETICS AND THE BODY SHOP
Number of working days
8/16
Number of days of
absenteeism
% of absenteeism
Western Europe 6,055,864 344,290 5.38%
North America 2,871,567 118,391 3.96%
Asia Pacific 3,060,509 111,550 3.52%
Latin America 1,133,515 38,443 3.28%
Eastern Europe 695,042 45,710 6.17%
Africa & Middle East (*) 442,306 21,311 4.60%
Of which New markets 5,331,372 217,014 3.91%
Total 14,258,803 679,695 4.55%