Organizational Strategy - Sustainable Development - L'Oréal

8 L’OréaL - GrI DaTa SHEETS 2011
MANAGEMENT APPROACH
Human Rights
as a signatory to the United Nations Global Compact, L’Oréal has undertaken to respect Human rights. The group’s Ethics Director sets the
policy and coordinates the actions concerning the respect of Human rights. at local level, it is the Country Head who is responsible for the
respect of these rights.
These principles are detailed by L’Oréal in documents such as The L’Oréal Spirit and the Ethical Charter, as well as being complemented by
internal initiatives such as “Let’s talk about it together” and tools for analysis and reporting.
In the “as an Employer” section of L’Esprit L’Oréal, the group describes its principal commitments vis-à-vis its staff, most notably in terms of
diversity. Its commitments on the abolition of child labor and forced labor are set out within the “as a Socially responsible Company” section
of the same document.
Furthermore, several chapters of the L’Oréal Ethical Charter are devoted to the practical implementation of human rights: Health, hygiene
and security, Diversity, Moral and sexual harassment, respect for privacy, Contribution to the community, and Choice and fair treatment of
suppliers.
at L’Oréal, staff are encouraged to notify any concerns that they might have to their line manager, their HrD, their Ethics Contact and their
Country Head within the framework of the “Let’s talk about it together” initiative. a special secure website also allows them to submit their
concerns directly to the group’s Ethics Director. L’Oréal organizes continuous communication and tailored training for the staff concerned
on all of these topics.
Moreover, in order to ensure the continuity of internal communication on this subject, L’Oréal organizes an annual Ethics Day. In 2011, the
theme of this day was “L’Oréal’s values”. During this internal initiative, the flagship event was a live web chat held in live with L’Oréal’s Chief
Executive Officer Jean-Paul agon, open to all group staff throughout the world.
The group has put in place an annual reporting system on ethical issues, Country reporting Ethics, which covers all the topics dealt with in
the Ethical Charter and provides an analysis of the initiatives deployed within the countries. This information makes it possible to evaluate the
group’s performance in terms of the application of human rights.
an ethical risk analysis and evaluation tool also allows the Country Heads to assess possible ethical risks (including in terms of human rights)
and to take the steps required to resolve them.
> For more details, see pages 28 to 37 of the 2011 Sustainable Development report.
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INVESTMENT AND PROCUREMENT PRACTICES
I. CONTENTS
CORE
HR1
Percentage and total number of significant
investment agreements that include human
rights clauses, or that have undergone human
rights screening.
HR2
Percentage of significant suppliers, contractors,
that have undergone screening on human rights
and actions taken.
1/6
ADD
HR3
Total hours of employee training on policies
and procedures concerning aspects of human
rights that are relevant to operations, including
the percentage of employees trained.