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Business-to-Business Internet Marketing, Fourth Edition - Lifecycle ...

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140 BUSINESS-TO-BUSINESS INTERNET MARKETING<br />

Media Player is gaining ground. RealSystem software is used <strong>to</strong> deliver<br />

content on more than 85% of all streaming media–enabled Web pages,<br />

according <strong>to</strong> the company. In June 2000, Real claimed that over 125<br />

million unique RealPlayer users had been registered. The user base grows<br />

by over 200,000 users per day, an increase of more than 300% since the<br />

end of 1998. Users can download a free RealPlayer, through which<br />

RealAudio (sound) and RealVideo (full-motion video) can be received.<br />

RealPresenter permits PowerPoint slide shows <strong>to</strong> be enhanced with a<br />

synchronized audio track, and RealFlash enables animations that can<br />

be synchronized with RealAudio. Real products can stream both prerecorded<br />

and live presentations over the Web.<br />

Real <strong>to</strong>ok another step <strong>to</strong>ward dominating multimedia on the<br />

<strong>Internet</strong> with its purchase of Xing Technology in April 1999. Xing was<br />

the developer of MP3 software, used <strong>to</strong> stream music across the Web.<br />

At the same time, RealNetworks announced a partnership with IBM <strong>to</strong><br />

create a universal standard for digital distribution of music.<br />

Services such as Activate (www.activate.com), Yahoo Events<br />

(www.fusion.yahoo.com), Education News and Entertainment<br />

Network’s NetSeminar (www.netseminar.com), and Webcasts<br />

(www.webcasts.com) offer the ability <strong>to</strong> send Webcasts (live or prerecorded<br />

video presentations) in real time over the <strong>Internet</strong> or <strong>to</strong> take a<br />

telephone feed of audio, translate it, and broadcast it in real time over<br />

the <strong>Internet</strong>. Yahoo! announced in June 2001 that it would offer a suite<br />

of products targeting corporate marketing users.<br />

Other companies are quickly entering this market. For example, <strong>Internet</strong><br />

content delivery service Akamai Technologies (www.akamai.com) announced<br />

in June 2000 that it would offer online conference call services <strong>to</strong><br />

telecommunications giants AT&T and WorldCom, among others. Earlier<br />

in 2000, Akamai acquired <strong>Internet</strong> conferencing company Intervu, whose<br />

product NetPodium was popular for online conferences and seminars. This<br />

is useful for virtual seminars, because it means a speaker can be using a<br />

telephone and have his or her voice seamlessly transmitted <strong>to</strong> Web listeners.<br />

The speaker can also be prerecorded, so the event can be staged “live”<br />

at a later time, and the speech can be archived for ongoing use as well.<br />

Numerous technology conferences, trade shows, and symposiums have used<br />

live video streaming <strong>to</strong> put a unique twist on their offerings.<br />

The most common form of <strong>Internet</strong> event presentation is currently<br />

the combination Web/teleconference event. A variety of technologies<br />

are used for implementation, but the basic concept is the same: The<br />

attendee goes <strong>to</strong> a URL <strong>to</strong> see Web content but calls an 800 number <strong>to</strong>

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