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Business-to-Business Internet Marketing, Fourth Edition - Lifecycle ...

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378 BUSINESS-TO-BUSINESS INTERNET MARKETING<br />

audiovisual requirements for net events,<br />

147<br />

audit, marketing, 328, 329–330<br />

au<strong>to</strong>responders, 63–64, 120<br />

“Avoiding Channel Conflict,” 265<br />

awareness generation<br />

from banner ads, 78, 79, 84, 89–90<br />

from integrated marketing, 318<br />

AXENT Technologies, 136–137<br />

Azerity, 221<br />

B<br />

B2BfreeNet, 81<br />

B2B <strong>Marketing</strong> Biz<br />

on communities, 242<br />

on Cus<strong>to</strong>mer Relationship<br />

Management (CRM), 201<br />

on lead generation and qualification,<br />

88, 94, 103, 108, 116<br />

on net events, 136, 137<br />

B2BWorks, 81<br />

back end<br />

for e-mail marketing, 121<br />

for sponsored community, 246<br />

Bain & Co., 189, 192<br />

bandwidth issue of <strong>Internet</strong>, 6, 12–13<br />

banner ads, 78–83. See also advertising<br />

online<br />

affiliate programs and, 87<br />

awareness generation from, 78, 79,<br />

84, 89–90<br />

call <strong>to</strong> action in, 84<br />

click-throughs, 78, 79, 82, 84, 92<br />

conversion rates, 79, 89–90, 92<br />

direct marketing and, 80, 83–84<br />

e-commerce and, 300<br />

effectiveness of, 75, 78–81<br />

free, 81<br />

Graphic Interface Formats (GIFs), 78,<br />

84, 86, 91<br />

innovations in, 96<br />

interstitials vs., 76<br />

life of, 90<br />

links in, 85<br />

net events promotion with, 87<br />

newsletters (e-mail) sponsorships vs.,<br />

86, 92–93<br />

offers in, 84<br />

on-page response in, 84–85<br />

placement services, 80–81<br />

precampaign teasing with, 86–87<br />

promoting events with, 154<br />

response generation from, 78, 79,<br />

84–85<br />

revenue from, 74<br />

rich media and, 78, 81–83, 84, 86, 91<br />

search engines for, 89<br />

services and products for, 80–81<br />

success of, 75<br />

testing, 86<br />

time-<strong>to</strong>-market quickness, 87–88, 90,<br />

326–327<br />

tips for, 80<br />

Web response forms (WRFs) in, 52, 85<br />

Web sites for leads, 58, 59<br />

bar codes for e-fulfillment, 167<br />

Barnes & Noble, 139<br />

Baxter Healthcare, 73<br />

BCN (Centra <strong>Business</strong> Collaboration<br />

Network), 137<br />

BEA E-Commerce Transaction Platform,<br />

203<br />

before, during, after approach with<br />

outbound e-mail, 110<br />

BeFree, 257<br />

best practices in advertising, 83–88<br />

“Best Web Support Sites” (Association of<br />

Support Professionals), 212<br />

BizProLink, 235<br />

Biztravel, 190, 301, 302<br />

blasts (mass mailings), 108<br />

BlueLight.com, 185<br />

Bluestreak, 82, 118<br />

BMC Software, 242–243<br />

Boeing, 301–302<br />

Booz-Allen & Hamil<strong>to</strong>n, 63<br />

Bos<strong>to</strong>n Consulting Group, 2, 13, 235,<br />

278<br />

bots, 288–289<br />

boundlessness of <strong>Internet</strong>, 11–13<br />

Bowstreet, 203<br />

Bricks, 298–299<br />

briefings (executive) vs. net events, 145<br />

Brightware, 203<br />

Britemoon, 118<br />

broadband, 6, 13, 141<br />

broadcasts (mass mailings), 108<br />

Broadvision, 203–204<br />

browsers for net events, 139<br />

Bruner, Rick, 99<br />

b-there.com, 151<br />

b-<strong>to</strong>-b. See business-<strong>to</strong>-business

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