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Business-to-Business Internet Marketing, Fourth Edition - Lifecycle ...

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388 BUSINESS-TO-BUSINESS INTERNET MARKETING<br />

marketing changes and, 337–343<br />

marketing organization impact,<br />

318–323<br />

media integration, 324–325<br />

media strategy and, 312–315<br />

no-shows, reducing, 317<br />

overview, 24–25<br />

“presence awareness,” 340<br />

reality of, 308–310<br />

research for, 16, 311, 323, 331<br />

responses, 312, 313, 314<br />

sales department impact, 321–323<br />

staffing impact, 293, 320–321, 334–336<br />

targeting audiences and, 310–311,<br />

315, 316<br />

technology adoption curve, 311<br />

transitioning <strong>to</strong>, 26–27<br />

Web response path, 316, 317, 318<br />

Intel, 212, 268<br />

Interact, 116–117<br />

interaction vs. transaction data, 218<br />

Interactive 500 list, 277–278<br />

Interactive Advertising Bureau (IAB), 74,<br />

75, 95<br />

interactive areas of sponsored<br />

community, 246<br />

InteractiveWeek, 277, 278<br />

interactivity<br />

for net events, 148<br />

for Web sites, 63, 66<br />

interest in<strong>to</strong> action with Web response<br />

forms (WRFs), 52<br />

international. See global<br />

International Data Corporation, 2, 13<br />

<strong>Internet</strong>, 1–20. See also business-<strong>to</strong>business<br />

(b-<strong>to</strong>-b) <strong>Internet</strong><br />

marketing; direct marketing;<br />

global (international) <strong>Internet</strong><br />

marketing; intersponding model<br />

acceptance of, xxiii, 3, 14<br />

access issues, 5–6, 12–13<br />

affluent users, contacting with, 14–15<br />

Asymmetric Digital Subscriber Line<br />

(ADSL), 6<br />

bandwidth issue, 6, 12–13<br />

benefits of, 11–19<br />

boundlessness of, 11–13<br />

broadband, 6, 13, 141<br />

businesses and, 4<br />

communications improvement from,<br />

16–17<br />

competitive research from, 16<br />

cost-effectiveness of, 13–14, 18, 24,<br />

29, 307<br />

Digital Subscriber Line (DSL), 6, 13<br />

Dot-Com Crash and, xxiii–xxiv, 1<br />

“e” Age, 1<br />

efficiency improvement from, 16–17<br />

e-mail, 9–11, 16, 17<br />

employment statistics, 3<br />

enterprise information portals (EIPs),<br />

20<br />

extranets, 8, 20<br />

free access concept, 13<br />

growth of, xxiv–xxv, 13<br />

Initial Public Offerings (IPOs), 3–4<br />

Integrated Services Digital Network<br />

(ISDN), 6<br />

<strong>Internet</strong> Service Providers (ISPs), 5–6,<br />

10, 12, 13<br />

intersponding part, 36–38<br />

intranets, 8, 19–20<br />

lead generation with, 17<br />

learning <strong>to</strong>ol, 16<br />

leveling effect on business, 15–16<br />

newsgroups (e-mail), 11, 223<br />

one-<strong>to</strong>-one marketing, 8<br />

order generation with, 17<br />

paradigm shift, 7–20<br />

penetration of business communities<br />

with, 15–17<br />

privacy issue, 4–5<br />

promoting events with, 151–155<br />

publications covering, 8<br />

regulating, 14<br />

relationships building from, 17–18<br />

revenue from e-commerce, 2–3, 11–12<br />

sales channel of, 18–19<br />

site blocking business, 16<br />

spamming (unsolicited e-mail), 4, 10,<br />

17, 97, 102, 103, 123<br />

statistics on, 2–4<br />

targeting audiences with, 17–18<br />

technology-driven marketing, 7–20<br />

technology issues, 5–6<br />

traditional marketing and, 24–25<br />

TV and, 12<br />

user statistics, 2, 11<br />

variable upgrading technique, 7<br />

Web page growth statistics, 4<br />

wireless <strong>Internet</strong>, 6–7, 13<br />

World Wide Web, 11, 17–18, 29

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