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Business-to-Business Internet Marketing, Fourth Edition - Lifecycle ...

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376 BUSINESS-TO-BUSINESS INTERNET MARKETING<br />

Index<br />

@Home Network, 82<br />

1<strong>to</strong>1 magazine, 208, 211<br />

21st az <strong>Marketing</strong>, 108<br />

24/7 Media, 81<br />

80/20 Rule, 200<br />

800 (<strong>to</strong>ll-free) telephone number, 21–23<br />

2000 Economic Impact: U.S. Direct &<br />

Interactive <strong>Marketing</strong> Today<br />

(Direct <strong>Marketing</strong> Association),<br />

3<br />

2001 E-mail <strong>Marketing</strong> Report<br />

(eMarketer), 98<br />

2001 List Price Index, 107<br />

A<br />

Aberdeen Group, 14, 98–99, 221, 277,<br />

309<br />

About.com, 71, 187, 226<br />

acceptance<br />

of business-<strong>to</strong>-business (b-<strong>to</strong>-b)<br />

<strong>Internet</strong> marketing, xxiii, 3, 14<br />

of e-fulfillment, 165<br />

of e-mail marketing, 100<br />

of <strong>Internet</strong>, xxiii, 3, 14<br />

access issues of <strong>Internet</strong>, 5–6, 12–13<br />

acknowledgement benefit of e-fulfillment,<br />

176<br />

acquiring vs. retaining cus<strong>to</strong>mers,<br />

212–213<br />

Action Plan, 27, 329–337<br />

Activate, 140<br />

active agent technology, 179<br />

addresses (e-mail), changing, 121<br />

AdKnowledge, 89<br />

Adobe Acrobat Reader, 181–182<br />

ADP, 73<br />

ADSL (Asymmetric Digital Subscriber<br />

Line), 6<br />

adVENTURE <strong>Internet</strong> <strong>Marketing</strong><br />

Network, 81<br />

Advertising Age, 72, 310<br />

advertising online, 74–96. See also<br />

affiliate programs; banner ads;<br />

lead generation and qualification<br />

adver<strong>to</strong>rials, 75–76<br />

376<br />

best practices in, 83–88<br />

but<strong>to</strong>ns, 76<br />

click-throughs, 78, 79, 82, 84, 92<br />

communities (online) for, 241–242<br />

contests for, 94<br />

conversion rates, 79, 89–90, 92<br />

coupons, 21, 78, 94–95, 298–299<br />

economy and, 75<br />

e-mail for, 114, 116<br />

extramercials, 76<br />

“feeder” medium, 83<br />

follow-me ads, 96<br />

games for, 78<br />

Graphic Interface Formats (GIFs), 78,<br />

84, 86, 91<br />

growth of, 74<br />

incentive programs, 78, 94–95<br />

information technology (IT)<br />

companies and, 75, 93–94<br />

innovations in, 95–96<br />

<strong>Internet</strong> Service Providers (ISPs) for,<br />

90<br />

interstitials, 76<br />

intranets for, 90<br />

life of, 90<br />

links in, 85, 91<br />

media buy, extending, 87, 89<br />

messaging plus ads, 76–77<br />

net event promotion with, 87<br />

newsletters (e-mail) for, 114<br />

newsletters (e-mail) sponsorships vs.,<br />

86, 92–93<br />

number of impressions, 89<br />

offline media and, 91<br />

on-page response in, 84–85<br />

outbound e-mail for, 114, 116<br />

piggyback ads, 96<br />

placement importance, 88–90<br />

pop-ups, 76<br />

precampaign teasing, 86–87<br />

pricing, 89<br />

purchasing, 89, 90<br />

restrictions on, 91<br />

revenue from, 74<br />

rich media and, 78, 81–83, 84, 86, 91

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