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Business-to-Business Internet Marketing, Fourth Edition - Lifecycle ...

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The Age of the “e” 27<br />

– Is your Web site capable of order entry, processing, and tracking?<br />

– Do you have a marketing database that can be integrated with<br />

the <strong>Internet</strong>? Have you started <strong>to</strong> use database-driven <strong>Internet</strong><br />

marketing?<br />

– Is your organization planning investments <strong>to</strong> make all of this<br />

happen?<br />

2. Make the move <strong>to</strong> <strong>Internet</strong> direct marketing. Do not let the assessment<br />

process deter you. Understand your current state of readiness<br />

and recognize where you are <strong>to</strong>day—and where you will<br />

need <strong>to</strong> be soon. Study what your competi<strong>to</strong>rs are doing and make<br />

sure you are keeping up or, better yet, at least a step ahead of<br />

them. Integrate the <strong>Internet</strong> with your use of traditional media<br />

and conventional direct marketing. This book will help you understand<br />

how <strong>to</strong> do that by showing you successful strategies and<br />

tactics used by other b-<strong>to</strong>-b marketers.<br />

3. Prepare your management for the <strong>Internet</strong>-dominated future. The<br />

<strong>Internet</strong> has already captured <strong>to</strong>p-of-mind awareness among senior<br />

management at many companies. Make sure your company<br />

is one of them. Help your management prepare for the electronic<br />

future by sharing <strong>Internet</strong> direct marketing information from authoritative<br />

sources. Don’t let the dot-com disasters color your<br />

organization’s long-term strategy. There has certainly been some<br />

fallout, but the <strong>Internet</strong> will continue <strong>to</strong> have a permanent impact<br />

on marketing and business. You can’t afford <strong>to</strong> be left behind.<br />

4. Develop an <strong>Internet</strong> marketing action plan. If you are in a position<br />

<strong>to</strong> do so, participate on or chair a committee in your organization<br />

that is charged with developing an implementation plan<br />

for using the <strong>Internet</strong> as a strategic marketing <strong>to</strong>ol. You may find<br />

that there is an even larger issue—using the <strong>Internet</strong> as a strategic<br />

business <strong>to</strong>ol, and even becoming an e-business. If management<br />

is already on that course, so much the better. Then <strong>Internet</strong> marketing<br />

and electronic commerce can be positioned as a logical<br />

subset of your organization’s e-business plan.

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