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Dave Forsey Chief Executive 19 July 2012 - Sports Direct International

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22 / THE BUSINESS REVIEW<br />

<strong>Chief</strong> <strong>Executive</strong>’s Report<br />

uk sports retail<br />

UK <strong>Sports</strong> Retail revenue growth continues to be primarily driven by our retail<br />

and logistics skills – providing the widest choice of the best products at the best<br />

prices with universal availability.<br />

52 week UK <strong>Sports</strong> Retail sales were up 7.9% to £1,342m (2011: £1,245m), an<br />

excellent performance against a World Cup comparative year.<br />

Sales in the second half of the Year were up 11.2% to £667.7m<br />

(2011 H2: £600.2m). Gross margins for the second half of the<br />

Year worsened slightly to 39.7% (2011 H2: 40.2%) reflecting our<br />

investment in margin and our focus on contribution (balancing<br />

revenues and gross margin). Gross margin for the year decreased<br />

by 90 basis points to 41.0% (2011: 41.9%).<br />

Online revenue has increased by 81.8% from £95.7m to £174.0m<br />

in the Year and represented 11.6% of total <strong>Sports</strong> Retail sales<br />

(2011: 7.0%). We remain focused on developing this revenue<br />

stream further. Order fulfilment and information technology solutions<br />

are developed in-house with full back-up support from our National<br />

Distribution Centre resources in Shirebrook, Derbyshire.<br />

The website has benefited from the increased recognition of<br />

the online brand with 351 of UK store fascias now branded<br />

SPORTSDIRECT.com.<br />

UK <strong>Sports</strong> Retail 52 week like-for-like gross contribution increased<br />

by 0.7%, marking the third consecutive year of growth in this KPI<br />

and an excellent performance against the World Cup comparative<br />

(2011: 6.6% / 2010: 3.4%). UK <strong>Sports</strong> Retail like-for-like<br />

contribution is defined as the percentage change in contribution in<br />

the successive 12 month period, adjusted to remove the impact of<br />

53 week year. A like-for-like store is one that has been trading for<br />

the full 12 months in both periods and has not been affected by<br />

a significant change, such as a major refit. The number of stores<br />

in this calculation has remained at 290. This KPI does not include<br />

online sales.<br />

Operating costs decreased by 1.1% to £344.5m (2011: £348.3m).<br />

Store wages were flat and as a percentage of sales remained at<br />

8.6% (2011: 8.6%) which demonstrates the continued progress in<br />

cost control. <strong>Sports</strong> Retail premises costs fell by 2.9% as a result<br />

of the continuous process of relocations and renegotiations. Other<br />

operating costs were up 10.3% to £117m (2011: £106m) which is<br />

due to increased warehouse and storage costs. The significant part<br />

of the increase is due to the expansion of the Shirebrook National<br />

Distribution Centre and eCommerce growth. The costs were<br />

reduced by a partial release of the onerous lease provision of £6m<br />

due to unwinding of discount and the closure of stores.<br />

Underlying EBITDA for UK <strong>Sports</strong> Retail was £207.7m (2011:<br />

£175.5m), an increase of 18.4%. This increase was driven by a<br />

£28.9m increase in gross profit (including wholesale) due to the<br />

growth in online sales and the £3.8m decrease in operating costs.<br />

The Group’s retail businesses performed strongly in a continuingly<br />

difficult economic environment. Our retail model, offering<br />

outstanding value to our customers, proved as resilient as we<br />

expected it to be, both in the UK and internationally. We believe<br />

that this business model provides flexibility and control that enables<br />

high speed of execution. Throughout the Year, we continued to<br />

focus on our fundamental approach of offering the customer the<br />

most comprehensive product range and the best availability while<br />

reducing our costs wherever possible.<br />

The Nike Training Academy and our state-of-the-art National<br />

Training Facility in Shirebrook have been busy providing specialist<br />

training environments in Footwear, Running, Football, Women’s<br />

<strong>Sports</strong>wear and SKUs (<strong>Sports</strong> Knowledge Underground).<br />

As at 29 April <strong>2012</strong>, 252 employees had progressed to<br />

Nike Graduate level with 64 undertaking post-graduate training.<br />

In addition to Nike, we work closely with adidas and Puma to<br />

support in-store initiatives.<br />

Access to the National Training Facility has now been expanded<br />

to improve other areas of the business. It has enabled the<br />

successful integration of USC into our operational systems, with<br />

40 USC managers attending residential programmes. <strong>International</strong><br />

Retail teams from France, Portugal, Holland, Belgium, Iceland<br />

and Hungary have attended training programmes to ensure<br />

standardised service delivery across our operations.<br />

The Group continues to invest in infrastructure in Shirebrook and<br />

our exciting expansion plans for our National Distribution Centre<br />

are on target to be completed by Autumn <strong>2012</strong>, which will more<br />

than treble the size of our facilities to over two million sq. ft. We<br />

have completed Phase 2, the 400 thousand sq. ft extension to our<br />

existing Distribution Centre. Plans are in place for the remaining<br />

development, Phase 3, a one million sq. ft distribution centre solely<br />

for our online offering.<br />

We have continued to invest in Group marketing, including TV and<br />

press campaigns, during key sales periods and promotions. In the<br />

year we produced two million catalogues which were 50% bigger<br />

than last year.<br />

Relationships with our major third-party brand suppliers remain<br />

strong. Nike Group, adidas Group and Puma all have their own<br />

offices in our Shirebrook Head Office which enables us to work very<br />

closely with them on a day-to-day basis.<br />

We continue to build on our store-in-store concepts. The Soccer<br />

Scene @ the Bootroom concept has completed its roll out<br />

throughout our core stores while the SheRunsHeRuns concept<br />

continues to be developed further, and the first ‘Fightzone’ has<br />

opened in our key Lillywhites store.<br />

Our store portfolio remains constantly under review with each<br />

store’s performance and ways of maximising performance being<br />

regularly examined. As a result, we have closed 78 stores since<br />

2008 as our portfolio continues to evolve. We increased our period<br />

end square footage to c.3.9m sq. ft (2011: c.3.8m). During the year<br />

we refurbished 21 stores and relocated eight stores, constantly<br />

improving the store appearance and providing a fresh and exciting<br />

retail environment. In addition, we have upgraded our Carnaby<br />

Street store to provide a flagship Soccer Scene experience in<br />

Central London.

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