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<strong>Trend</strong> <strong>Micro</strong> <strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong> <strong>Appliance</strong> M-<strong>Series</strong> Administrator’s Guide<br />

10-8<br />

Action tab for the email protocol (SMTP or POP3) listed for that message in the<br />

Quarantine Query Results table.<br />

3. To resend the message without rescanning it, click the Resend link in the row of<br />

action icons and links just below the title row of the query results table. The<br />

appliance resends the message without scanning it.<br />

Tip: Selecting the check box next to the Date heading selects all messages.<br />

Viewing the Contents of an Exported Quarantine File<br />

When the user decides to export a query, <strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong> <strong>Appliance</strong><br />

assigns all queried messages a new name and a new ".txt" extension. <strong>InterScan</strong> <strong>Gateway</strong><br />

<strong>Security</strong> <strong>Appliance</strong> then zips up all the files, including an index file that it creates.<br />

After you unzip the file, you will see a folder that contains a list of files similar to<br />

those in the following table. Each file name, except "index.txt", corresponds to a<br />

quarantined email message.<br />

TABLE 10-1. Exported query file examples<br />

Example of files displayed in an exported query file<br />

mail_001.txt<br />

mail_002.txt<br />

mail_003.txt<br />

mail_003.txt<br />

mail_004.txt<br />

index.txt<br />

To use the index.txt file to find a specific message:<br />

1. Unzip the exported Quarantine file.<br />

2. Open the unzipped file and double-click index.txt to open it.<br />

3. The index.txt file contains a list of file names, similar to those described in the<br />

example above, and the corresponding content of the subject line from the<br />

original message.

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