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Trend Micro InterScan Gateway Security Appliance M-Series ...

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<strong>Trend</strong> <strong>Micro</strong> <strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong> <strong>Appliance</strong> M-<strong>Series</strong> Administrator’s Guide<br />

Spam Engine and Pattern File<br />

The <strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong> <strong>Appliance</strong> (the appliance) uses the <strong>Trend</strong> <strong>Micro</strong><br />

Anti-Spam Engine and <strong>Trend</strong> <strong>Micro</strong> spam pattern files to detect and take action<br />

against spam messages. <strong>Trend</strong> <strong>Micro</strong> updates both the engine and pattern file frequently<br />

and makes them available for download. The appliance can download these<br />

components through a manual or scheduled update.<br />

14-10<br />

The anti-spam engine uses spam signatures and heuristic rules to filter email<br />

messages. It scans email messages and assigns a spam score to each one based on<br />

how closely it matches the rules and patterns from the pattern file. The appliance<br />

compares the spam score to the user-defined spam detection level. When the spam<br />

score exceeds the detection level, the appliance takes action against the spam.<br />

For example, spammers sometimes use numerous exclamation marks (!!!!) in<br />

their email messages. When the appliance detects a message that uses exclamation<br />

marks in this way, it increases the spam score for that email message.<br />

Note: Rules in spam pattern differ from pattern to pattern; so, a mail judged as spam in a<br />

previous pattern may not be treated as spam in current or later patterns.<br />

Administrators cannot modify the method that the anti-spam engine uses to assign<br />

spam scores, but they can adjust the detection levels that the appliance uses to decide<br />

if messages are spam.<br />

Hot Fixes, Patches, and Service Packs<br />

After an official product release, <strong>Trend</strong> <strong>Micro</strong> often develops hot fixes, patches, and<br />

service packs to address outstanding issues, enhance product performance, and add<br />

new features.<br />

The following is a summary of the items <strong>Trend</strong> <strong>Micro</strong> may release:<br />

• Hot Fix—a work-around or solution to customer-reported issues. <strong>Trend</strong> <strong>Micro</strong><br />

develops and releases hot fixes to specific customers only.<br />

• <strong>Security</strong> Patch—a single hot fix or group of hot fixes suitable for deployment to<br />

all customers<br />

• Patch—a group of security patches suitable for deployment to all customers<br />

• Service Pack—significant feature enhancements that upgrade the product

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