Trend Micro InterScan Gateway Security Appliance M-Series ...

Quarantines
4. Find the subject of the message you wish to open. Next to the subject line content
is the name of the file that corresponds to the original message.
In the example shown in Table 10-2, “Exported query files – example contents,” on
page 10-9, you would first look through the index.txt subjects until you found
the one that you were looking for. You would then make note of the file name
associated with it and go back to the unzipped folder and double-click the file of the
same name. The file would then open in the default text editor.
TABLE 10-2. Exported query files – example contents
Example of Contents of an index.txt File Example of Contents
of an Exported
File name Subject line of original message Quarantine File
mail_003.txt I'm sick today mail_001.txt
mail_001.txt Do you like viruses mail_002.txt
mail_004.txt Free spam pizza mail_003.txt
mail_002.txt Someone wants to meet you mail_004.txt
mail_005.txt This is a virus open it mail_005.txt
Additional screen actions:
• Click the Previous and Next arrows in the top right corner of the table to scroll
through the list of messages.
• Click the drop-down menu next to Rows per page to select the number of entries
to display per screen.
• Click Done to return to the Quarantine Query screen.
Performing Query Maintenance
Performing Quarantine maintenance is very important. The InterScan Gateway Security
Appliance Quarantine folder can contain a maximum of 1,000,000 email messages.
If you allow the maximum limit to be exceeded, InterScan Gateway Security
Appliance applies the pass action to all new messages that meet the quarantine criteria.
10-9