Trend Micro InterScan Gateway Security Appliance M-Series ...

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Trend Micro InterScan Gateway Security Appliance M-Series Administrator’s Guide 13-34 To view the Trend Micro Virus Map: 1. From the left-side menu, click Administration > World Virus Tracking. 2. Click the Virus Map link. A browser opens, showing the Trend Micro Virus Map, with the Top 10 - Worldwide viruses listed. FIGURE 13-25. Virus Map 3. Position your mouse over a region to see the top 10 viruses for that region. 4. Use the View By, Track, Select Map and Time Period pop-ups to obtain various views of the Virus Map.
Chapter 14 Technical Support, Troubleshooting, and FAQs This chapter provides a set of technical resources for the InterScan Gateway Security Appliance administrator. Topics discussed in this chapter include: • Contacting Technical Support on page 14-2 • Troubleshooting on page 14-4 • Frequently Asked Questions (FAQ) on page 14-7 • Recovering a Password on page 14-8 • Virus Pattern File on page 14-9 • Spam Engine and Pattern File on page 14-10 • Hot Fixes, Patches, and Service Packs on page 14-10 • Licenses on page 14-11 • Renewing Maintenance on page 14-12 • EICAR Test Virus on page 14-13 • Best Practices on page 14-14 14-1
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