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To backup the device configuration:<br />

Technical Support, Troubleshooting, and FAQs<br />

1. From the left-side menu, click Administration > Configuration Backup.<br />

2. Click Backup. A dialog appears, letting you save the backup file to your<br />

computer.<br />

To restore a configuration from a backup:<br />

1. From the left-side menu, click Administration > Configuration Backup.<br />

2. Click Browse to locate the backup file.<br />

3. Click Restore Configuration to restore the device to your backup.<br />

4. Change the password to one that users prefer.<br />

To restore the default configuration:<br />

Please refer to the <strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong> <strong>Appliance</strong> M-<strong>Series</strong> Deployment<br />

Guide for details on the procedure.<br />

Virus Pattern File<br />

As new viruses and other Internet threats are written, released to the public, and discovered,<br />

<strong>Trend</strong> <strong>Micro</strong> collects their telltale signatures and incorporates the information<br />

into the virus and other pattern files.<br />

<strong>Trend</strong> <strong>Micro</strong> updates the file as often as several times a week, and sometimes several<br />

times a day when people release multiple variants of a widespread threat. By default,<br />

<strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong> <strong>Appliance</strong> checks for updates no less often than once a<br />

week. If a particularly damaging virus is discovered “in the wild,” or actively<br />

circulating, <strong>Trend</strong> <strong>Micro</strong> releases a new pattern file as soon as a detection routine for<br />

the threat is available (usually within a few hours).<br />

Note: Pattern file and scan engine updates are only available to registered <strong>InterScan</strong> "<br />

<strong>Gateway</strong> <strong>Security</strong> <strong>Appliance</strong> users with active Maintenance.<br />

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