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<strong>Trend</strong> <strong>Micro</strong> <strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong> <strong>Appliance</strong> M-<strong>Series</strong> Administrator’s Guide<br />

3-10<br />

<strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong> <strong>Appliance</strong> does not support wildcard matching on the<br />

username part. However, if you type a pattern such as “*@trend.com”, <strong>InterScan</strong><br />

<strong>Gateway</strong> <strong>Security</strong> <strong>Appliance</strong> still treats it as “@trend.com”. This feature applies to<br />

the user-defined Approved Senders and Blocked Senders.<br />

Using the Keyword Exception List<br />

Use the Keyword Exception list as a way to reduce the chances that the spam engine<br />

and pattern file might classify legitimate email as spam.<br />

Use the Web console to set up a list of keywords to control how <strong>InterScan</strong> <strong>Gateway</strong><br />

<strong>Security</strong> <strong>Appliance</strong> filters email messages.<br />

<strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong> <strong>Appliance</strong> scans the email message body. If the message<br />

body contains a word from the Keyword Exception list, <strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong><br />

<strong>Appliance</strong> classifies the message as legitimate email.<br />

Using Email Reputation Services<br />

Anti-Spam Email Reputation Services (ERS) is part of the <strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong><br />

<strong>Appliance</strong> anti-spam solution. If enabled, ERS can effectively block up to 80% of<br />

spam at its source. ERS uses the Standard Reputation database (previously called the<br />

Real-Time Blackhole List or RBL) and the Dynamic Reputation database (previously<br />

called Quick IP List or QIL) to identify spam sources. ERS blocks spam at its source<br />

by validating the IP address of the SMTP server sending the inbound mail to a list of<br />

IP addresses in the Standard Reputation and Dynamic Reputation databases.<br />

TABLE 3-3. Standard Reputation and Dynamic Reputation databases<br />

ERS database Description<br />

Standard Reputation<br />

Standard Reputation is a database that contains the IP<br />

addresses of SMTP servers that originate spam or that ERS<br />

considers spam open-relay hosts. <strong>InterScan</strong> <strong>Gateway</strong> <strong>Security</strong><br />

<strong>Appliance</strong> categorizes the IP addresses listed in the Standard<br />

Reputation database as permanent sources of spam.<br />

Dynamic Reputation Dynamic Reputation is a database that contains the IP<br />

addresses of SMTP servers that either originate spam or that<br />

ERS considers spam open-relay hosts. <strong>InterScan</strong> <strong>Gateway</strong><br />

<strong>Security</strong> <strong>Appliance</strong> categorizes the IP addresses listed in the<br />

Dynamic Reputation database as impermanent sources of<br />

spam. The IP addresses in this list change frequently.

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