Trend Micro InterScan Gateway Security Appliance M-Series ...

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Trend Micro InterScan Gateway Security Appliance M-Series Administrator’s Guide B-18 Logs for Sort logs by Sort order b. Click Display Logs to begin the query and display the query results. Security Logs: a. Select All virus log incidents or a specific security logs type and then click Query. b. Provide the following search parameters: Logs for PARAMETER DESCRIPTION c. Click Display Logs to begin the query. View all logs, or only those that the managed product generated within a specific interval. For the latter option, you can specify logs for the last 24 hours, day, week, month, or custom range If you chose Specified range, select the appropriate month, day, and year for the Start date and End date Sort results according to the date/time, computer name, product, event, or severity Sort results in ascending and descending order PARAMETER DESCRIPTION Sort logs by Sort order View all logs, or only those that the managed product generated within a specific interval. For the latter option, you can specify logs for the last 24 hours, day, week, month, or custom range If you chose Specified range, select the appropriate month, day, and year for the Start date and End date Sort results according to the date/time, computer name, product, event, or severity Sort results in ascending and descending order Note: eManager managed products records content security violations in the Security Logs, not in the Virus Logs. 5. The Query Result screen displays the results in a table format. 6. The Generated at entity column of the result table indicates the Control Manager server time.
Introducing Trend Micro Control Manager Recovering InterScan Gateway Security Appliances Removed From the Product Directory The following scenarios can cause Control Manager to delete InterScan Gateway Security Appliances from the Product Directory: • Reinstalling the Control Manager server and selecting Delete existing records and create a new database option This option creates a new database using the name of the existing one. • Replacing the corrupted Control Manager database with another database of the same name • Accidentally deleting the InterScan Gateway Security Appliance using the Directory Manager If a Control Manager server’s InterScan Gateway Security Appliance records are lost, the agents on the products still "know" where they are registered to. The product agent will automatically re-register itself after eight hours or when the service restarts. To recover InterScan Gateway Security Appliances removed from the Product Directory: • Restart the InterScan Gateway Security Appliance. Search for InterScan Gateway Security Appliances, Product Directory Folders or Computers Click Search to quickly: • Add a specific or a group of InterScan Gateway Security Appliances to Temp • Find and locate a specific InterScan Gateway Security Appliance in the Product Directory To search for a folder or InterScan Gateway Security Appliance: 1. Access Product Directory. 2. On the left menu, click Search. B-19
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