Trend Micro InterScan Gateway Security Appliance M-Series ...

Trend Micro InterScan Gateway Security Appliance M-Series Administrator’s Guide
14-6
I Can See the Console Output on the HyperTerminal but Some
Keystrokes Do Not Work
Cause—The HyperTerminal settings are incorrect or need refreshing.
Solution—Change the HyperTerminal emulation setting to something other than
VT100J and then change it back. If the problem persists, you can close
HyperTerminal and connect again.
The LCM Displays “[Error] No Connection”
Cause—InterScan Gateway Security Appliance is having a problem connecting to
the DHCP server.
Solution—First, check that the Ethernet cables are connected. By default, InterScan
Gateway Security Appliance uses a dynamic IP address from a DHCP server. Make
sure that InterScan Gateway Security Appliance can connect to the DHCP server to
get a valid IP address. Use another device and try to obtain an IP from the DHCP
server, or change the InterScan Gateway Security Appliance IP address to static.
The Device Does Not Turn off When I Press the Power Switch
Cause—The power switch is not being held down long enough.
Solution—The power switch has to be pressed for at least 5 seconds. The switch
is designed to function in this way to prevent an accidental shutdown.