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Daimler 360 GRAD - FAKTEN zur Nachhaltigkeit 2008
Daimler Nachhaltigkeitsbericht 2008 / Managing sustainability / Responsible corporate management / Compliance
Promoting awareness
We have instituted a variety of measures to ensure that the rules for compliance are clearly implemented in our
day-to-day business operations. For example, compliance issues are continually communicated in our internal
media and are on the agenda of manager training sessions, informational and qualification events, and special
qualification programs. In the last two years, Daimler AG has conducted in-depth classroom courses for
approximately 9,000 employees, approximately half of whom were managers. In addition, 3,000 employees
completed a precisely defined e-learning program and 26,000 employees used an animated compliance
communication tool. At its business locations all over the world, Daimler has appointed more than 50
Compliance Managers who support the local business units. It has also introduced new processes such as
mandatory consultation in the case of business dealings with government parties and due diligence (verifying the
integrity of new business partners).
The Compliance Consultation Desk (CCD) is available to answer all questions submitted by employees on a
strictly confidential basis; employees can also ask their questions anonymously if they wish. The CCD has
processed more than 12,000 inquiries so far. Our employees and external partners can also report suspected
inappropriate conduct to the Business Practices Office (BPO). The Business Practices Committee (BPC),which
comprises representatives of top management, investigates all reported cases and takes appropriate measures.
To ensure timely identification of risks and ensure an appropriate response, the CCO has introduced a
compliance risk management system. Since the beginning of 2006, compliance reviews have been carried out in
more than 30 sales companies or business units in over 25 countries. Moreover, in more than 50 companies or
business units we have set up standardized control systems that are monitored by internal audit professionals.