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B U S I N E S S A N D S U S T A I N A B L E D E V E L O P M E N T R E P O R T<br />

2010<br />

A LOCALLY<br />

ADAPTED OffER<br />

from Asia to South America, from <strong>the</strong> Middle East to Eastern Europe,<br />

<strong>the</strong> proles of emerging markets vary widely and call for special<br />

understanding of <strong>the</strong> different challenges involved. The Group is very<br />

alert and pragmatic in responding to <strong>the</strong> realities of <strong>the</strong>se markets.<br />

MEETING THE NEED fOR BASIC EQUIPMENT<br />

In emerging markets, <strong>the</strong> Group is, first and foremost, responding<br />

to a basic and urgent need for equipment. These new consumers,<br />

whose purchasing power is on <strong>the</strong> rise, want to equip <strong>the</strong>ir homes<br />

and improve <strong>the</strong>ir living environment. Small domestic equipment,<br />

which sells at moderate average prices, is at <strong>the</strong> forefront of this<br />

new accession to home comforts. Cookware and electric irons often<br />

serve as forerunner products for <strong>the</strong> Group, which <strong>the</strong>n goes on to<br />

penetrate <strong>the</strong>se markets with an adapted offer.<br />

PROPOSING AN ADAPTED OffER<br />

For <strong>Groupe</strong> <strong>SEB</strong>, diversity in local usage and culinary traditions<br />

brings new opportunities. Indeed, our daily concern is to develop<br />

a product offer that corresponds to <strong>the</strong> eating habits of all kinds<br />

of consumers... because people do not eat rice in China in <strong>the</strong><br />

same way as <strong>the</strong>y do in Peru, because bread in Turkey is not <strong>the</strong><br />

same as in Russia. This rich diversity generates value for <strong>the</strong><br />

Group.<br />

The matching of products to needs can also mean adapting<br />

accessories. In <strong>the</strong> Middle East for example, <strong>the</strong> Moulinette<br />

shredder has a special blade for chopping spices – very popular in<br />

<strong>the</strong>se countries – while in Brazil, blenders are equipped with<br />

accessories for exotic fruits. The Group also offers special products<br />

and novel features to meet specific local needs. Some examples<br />

are an anti-mosquito fan for <strong>the</strong> warm countries of South<br />

America, or a soya milk extractor for China, while, in Russia,<br />

a real favourite is our special meat mincer designed for <strong>the</strong> needs<br />

of traditional local recipes.<br />

ENTICING MARKETS UP-RANGE<br />

However, in addition to its adapted local offer, <strong>the</strong> Group also<br />

targets all <strong>the</strong> world’s markets with its high added-value star<br />

products, which respond equally to <strong>the</strong> desires of mature and<br />

emerging markets. For example, we have successfully launched<br />

steam systems in Turkey, while <strong>the</strong> Actifry is also a number<br />

1 seller in <strong>the</strong> Middle East, Poland and Turkey; <strong>the</strong> Dolce Gusto<br />

– in partnership with Nestlé – was an instant success in Brazil,<br />

where it brought new vitality to <strong>the</strong> entire coffee-pod market;<br />

meanwhile, in China, Supor is now a specialist in induction<br />

cooking hobs.

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