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Download the file. - Groupe SEB

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B U S I N E S S A N D S U S T A I N A B L E D E V E L O P M E N T R E P O R T<br />

2010<br />

DEVELOPING<br />

SkILLS AND<br />

SUPPORTING<br />

CHANGE<br />

NEW INTERNATIONAL TRAINING SEMINARS<br />

As training plays a key role in <strong>the</strong> development of skills, <strong>the</strong> Group<br />

stepped up its effort in this area last year with a budget allocation<br />

up by 30.1% on 2009. New facilities in 2010 included <strong>the</strong><br />

creation of a School of Marketing and Sales to train 800 marketing<br />

and sales managers in <strong>the</strong> most advanced skills in <strong>the</strong>ir field.<br />

In its first year, 155 managers already took part in <strong>the</strong>se<br />

seminars. A new ‘Leader’ management training programme to<br />

support <strong>the</strong> Group’s expansion was set up in liaison with <strong>the</strong> IMD<br />

Business School in Lausanne, Switzerland. Ano<strong>the</strong>r initiative, <strong>the</strong><br />

e-learning ‘Global English’ revision module, has already been<br />

taken up by almost 500 employees worldwide.<br />

DECENTRALIZED TRAINING<br />

Working within <strong>the</strong> framework of training priorities defined by <strong>the</strong><br />

Group, each subsidiary develops its own training provision<br />

adapted to local needs. One example is <strong>the</strong> <strong>Groupe</strong> <strong>SEB</strong> Supor<br />

Academy launched in Hangzhou, China, in 2009, which provided<br />

training for more than 1,000 employees in 2010. This structure<br />

has integrated several <strong>Groupe</strong> <strong>SEB</strong> Academy modules, notably in<br />

<strong>the</strong> areas of leadership, corporate values and management practices.<br />

Meanwhile, in France, an extensive programme of training<br />

was carried out during 2010 in <strong>the</strong> context of advance planning<br />

for careers and skills. This training aims to improve employability,<br />

in particular for those with low levels of qualification.<br />

SD SPOTLIGHT<br />

rLABOUR RELATIONS: SHANGHAI PLANT ATTRACTS PRAISE<br />

Calogero franchina, Manager of SSEAC, <strong>the</strong> Group’s industrial plant in Shanghai, China<br />

“At SSEAC, we attach high importance to labour relations and work very effectively with trade union representatives.<br />

Our approach was commended in June 2010 with <strong>the</strong> accolade “Model company for harmony in working relations”.<br />

Following two social audits, we were singled out for this award by <strong>the</strong> Labour Administration, <strong>the</strong> Trade Union Federation<br />

and <strong>the</strong> Employers’ Association of Minhang. Among <strong>the</strong> noted achievements of our human resources policy in 2010 was a<br />

training course aimed particularly at migrant workers from distant rural areas, who form a large part of <strong>the</strong> workforce.<br />

The course explained <strong>the</strong>ir labour rights and how to protect <strong>the</strong>m. More generally, we also strive to ensure good working conditions. We have, for<br />

example, just installed air conditioning to reduce <strong>the</strong> heat in workshops during <strong>the</strong> summer, something which, in general, is not done locally.”

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