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B U S I N E S S A N D S U S T A I N A B L E D E V E L O P M E N T R E P O R T<br />

2010<br />

COMMANDING<br />

THE SUPPLY CHAIN<br />

fROM fACTORY<br />

TO CONSUMER<br />

EffICIENT ORGANIZATION...<br />

The supply chain is essential to <strong>the</strong> Group’s competitive<br />

performance because it ensures optimum management of<br />

product logistics from <strong>the</strong> design stage until final delivery to a<br />

satisfied client. This function is now organized around a dedicated<br />

structure within each SBA. In addition, Group-wide teams<br />

contribute to overall efficiency by providing support in specific<br />

logistics areas such as special projects, export, or Chinese supply<br />

management.<br />

The effectiveness of <strong>the</strong> logistics chain depends above all on strict<br />

control of internal stock levels. Hence <strong>the</strong> Group’s introduction<br />

of a more precise sales forecasting system which will match<br />

supplies as closely as possible to expected demand, and so ensure<br />

accurate production and commercial planning. We have also<br />

continued our efforts to clear old lines, surplus stocks and<br />

slow-moving ranges, in order to improve <strong>the</strong> overall quality of<br />

stocks in hand. Meanwhile, <strong>the</strong> Group has launched a farreaching<br />

initiative to harmonize <strong>the</strong> planning process through<br />

common practices and greater coordination between SBAs,<br />

markets and factories. In 2010, <strong>the</strong>re was a notable improvement<br />

in <strong>the</strong> Group’s average stock-level ratio, compared with 2009.<br />

The Group is also conducting several parallel projects to<br />

consolidate its logistics platforms so as to make <strong>the</strong>m even more<br />

efficient and responsive, and to optimize packaging and<br />

container loading by defining common standards.<br />

All <strong>the</strong>se measures and action plans are designed to control and<br />

coordinate flows of goods and information more effectively,<br />

so that <strong>the</strong> Group can give irreproachable service to its retailer<br />

clients by offering <strong>the</strong>m solutions which are adapted and even<br />

tailor-made to <strong>the</strong>ir needs.

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