Recon Suite Administrator's Guide v8.6 - JAMF Software

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JAMF Software, LLC © 2012 JAMF Software, LLC. All rights reserved. JAMF Software has made all efforts to ensure that this guide is accurate. JAMF Software 301 4th Ave S Suite 1075 Minneapolis, MN 55415-1039 (612) 605-6625 Under the copyright laws, this publication may not be copied, in whole or in part, without the written consent of JAMF Software, LLC. Active Directory and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Maker’s Mark is a registered trademark of Beam Global Spirits & Wine, Inc. MySQL is a registered trademark of Sun Microsystems, Inc. Oracle and Java are registered trademarks of Oracle and/or its affiliates. UNIX is a registered trademark of the Open Group. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. All other product and service names mentioned are the trademarks of their respective companies. Adobe and Adobe Creative Suite are trademarks of Adobe Systems Incorporated. Apache Directory LDAP Studio and Tomcat are trademarks of the Apache Software Foundation. Apple, the Apple logo, Apple Remote Desktop, Finder, FireWire, iTunes, Mac OS, MacBook, and Open Directory are trademarks of Apple Inc., registered in the United States and other countries. App Store is a service mark of Apple Inc., registered in the United States and other countries. jamf, the JAMF Software logo, the JAMF Software Server (JSS), Recon, and Recon.exe are trademarks of JAMF Software, LLC in the United States and other countries. eDirectory is a trademark of Novell, Inc. in the United States and other countries. iOS is a trademark or registered trademark of Cisco in the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States and other countries.
Mac Windows OS X JSS Applications Installers Utilities Communication Signed Applications Protocols JAMF JSS Database Software JSS Installers Server Recon can acquire synced mobile devices with iOS Inventory 4 Utility later. Step 2: Step Create 1: Install Step the jamfsoftware the 3: Run Required the JSS Database Software Installer Scheduling Creating Database Backups Stopping Scheduled Database Backups What is installed Q. on Can Mac I OS install X Server the JSS when on other I install platforms? the JSS? Connection Memory Database Issues Using Adding the LDAP Testing Server Connections Manually Assistant Tools for Troubleshooting Deleting Editing LDAP LDAP Server Server Connections Connections Departments Buildings Inventory Collection Display Preferences Using QuickAdd Packages Sending Created an Acquisition OTA with Invitations Recon URL Running Running Scanning Recon Recon the Remotely Network Manually Adding Computers to the Locally JSS Using Running QuickAdd Recon Packages Acquiring Computers Manually Locally Contents 5 Overview of Technologies 5 Applications and Utilities 7 Security Passwords 8 Ports 10 Requirements Q. 13 Installing and Managing the JSS 13 Required Components 14 Installing the JSS on Mac OS X Server 17 Allocating Additional Memory to Tomcat 19 Setting Up the JSS 22 Upgrading the JSS 23 Changing the Activation Code 24 Backing Up the Database 27 Restoring Database Backups 28 Deleting Logs from the Database 30 Migrating to Another Server 31 Enabling Email Notifications 33 Enabling Change Management 35 Integrating with GSX 37 Generating a Web Server Certificate 38 Enabling Clustering 40 Configuring Tomcat to Work with a Load Balancer 41 Changing the Limited Access Setting 43 Frequently Asked Questions 45 Troubleshooting the JSS Inventory 48 Building Your Framework 48 Integrating with LDAP Servers 56 Managing JSS User Accounts 61 Managing Buildings and Departments 63 Changing the Frequency of Inventory Reports 64 Managing Inventory Preferences 73 Configuring the User-Initiated Acquisition Process 74 Managing Peripheral Types Providing 76 Inventory 76 Acquiring Mac OS X Computers 87 Acquiring Windows Computers 3
Page 1: Recon Suite Administrator’s Guide
Page 5 and 6: Overview of Technologies Applicatio
Page 7 and 8: Security This section explains the
Page 9 and 10: On the Mac platform, the JSS runs o
Page 11 and 12: • • MySQL Enterprise Edition
Page 13 and 14: Installing and Managing the JSS Req
Page 15 and 16: To create the jamfsoftware database
Page 17 and 18: Allocating Additional Memory to Tom
Page 19 and 20: Setting Up the JSS The first time y
Page 21 and 22: 8. Click the Go to the JSS button t
Page 23 and 24: Changing the Activation Code Every
Page 25 and 26: Scheduling Database Backups Use the
Page 27 and 28: Restoring Database Backups If you n
Page 29 and 30: 4. Click the Flush Manually button.
Page 31 and 32: Enabling Email Notifications In ord
Page 33 and 34: Enabling Change Management Change m
Page 35 and 36: Integrating with GSX The JAMF Softw
Page 37 and 38: Generating a Web Server Certificate
Page 39 and 40: 10. Restart Tomcat for the changes
Page 41 and 42: Changing the Limited Access Setting
Page 43 and 44: Frequently Asked Questions Q. What
Page 45 and 46: Troubleshooting the JSS Most issues
Page 47 and 48: 2. Click the Settings tab. 3. Click
Page 49 and 50: 2. Click the Settings tab. 3. Click
Page 51 and 52: Connection Pane This pane allows yo
Page 53 and 54:
To configure an LDAP server connect
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4. Click the Delete link across fro
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5. Enter user information on the Ac
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7. Configure accounts settings on t
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Managing Buildings and Departments
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Changing the Frequency of Inventory
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Additional Inventory Items Time (Se
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8. (Optional) Enter a description.
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Adding Custom Search Paths By defau
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6. Select the Default checkbox to d
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Configuring the User-Initiated Acqu
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10. If you chose to display an attr
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In addition, if the QuickAdd packag
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9. Verify that the information on t
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8. Deploy the package using a remot
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4. Enter the IP address of the comp
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6. (Optional) Select Purchasing in
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Acquiring Windows Computers Acquisi
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5. (Optional) Click the Purchasing
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Acquiring Mobile Devices You can ac
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Performing Advanced Computer Search
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Display Fields Pane This pane allow
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Viewing Computer Search Results By
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• Total count of each version of
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Operating System Distribution Repor
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Details reports are broken down by
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Searching Peripherals Once peripher
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Peripheral reports are broken down
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Performing Advanced Mobile Device S
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Page 115 and 116:
Viewing Mobile Device Search Result
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Category Description Actions that y
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General Pane This pane allows you t
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6. Using the View As pop-up menu, c
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Performing Mass Actions on Computer
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3. Perform a simple or advanced com
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Mass Emailing Users Mass emails are
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Editing Computer Records The JAMF S
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Editing Mobile Device Records You u
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6. Click the Add icon. 7. Click the
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Deleting Mobile Devices from the JS
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Managing Custom Reports You can add
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5. Click the Edit Report link acros
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10. (Optional) Enter additional inf
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9. (Optional) Enter additional info
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To specify software definitions for
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Reporting on Licensed Software Usin
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General Pane This pane allows you t
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9. Click the Display Fields tab sel
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Sending Notifications on Licensed S
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Recon Suite Administrator's Guide v8.6 - JAMF Software

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