Recon Suite Administrator's Guide v8.6 - JAMF Software

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Memory Issues If there is a large amount of data in the JSS, you may need to allocate additional memory to Tomcat. Tomcat displays the following error page if more memory is required: For instructions on viewing the amount of memory being used by the web application and allocating additional memory to Tomcat, see “Allocating Additional Memory to Tomcat”. Database Issues MySQL database tables can become corrupt if the JSS is running on a very slow computer to which many clients are connected, or if the server running the JSS crashed and the database was not shut down properly. When errors occur in the MySQL database, the JSS displays an alert similar to the following: Got error 127 from table handler This section explains how to: View the status of database tables • Repair database tables Optimize database tables • Viewing the Status of Database Tables To view the status of database tables: 1. Log in to the JSS with a web browser. 46
2. Click the Settings tab. 3. Click the Database/Web Application Health link. 4. Click the Database Table Status link. Repairing Database Tables If you have a large database, it may take longer to verify the status of your database tables. Once the status of each table is returned, you may want to repair the tables that do not return an “OK” status. To repair database tables: 1. Log in to the JSS with a web browser. 2. Click the Settings tab. 3. Click the Database/Web Application Health link. 4. Click the Repair Database Tables link. Optimizing Database Tables Optimizing database tables allows you to ensure that each table’s index is up to date so that you can perform database lookups as quickly as possible. To optimize database tables: 1. Log in to the JSS with a web browser. 2. Click the Settings tab. 3. Click the Database/Web Application Health link. 4. Click the Optimize Database Tables link. 47
Page 1 and 2: Recon Suite Administrator’s Guide
Page 3 and 4: Mac Windows OS X JSS Applications I
Page 5 and 6: Overview of Technologies Applicatio
Page 7 and 8: Security This section explains the
Page 9 and 10: On the Mac platform, the JSS runs o
Page 11 and 12: • • MySQL Enterprise Edition
Page 13 and 14: Installing and Managing the JSS Req
Page 15 and 16: To create the jamfsoftware database
Page 17 and 18: Allocating Additional Memory to Tom
Page 19 and 20: Setting Up the JSS The first time y
Page 21 and 22: 8. Click the Go to the JSS button t
Page 23 and 24: Changing the Activation Code Every
Page 25 and 26: Scheduling Database Backups Use the
Page 27 and 28: Restoring Database Backups If you n
Page 29 and 30: 4. Click the Flush Manually button.
Page 31 and 32: Enabling Email Notifications In ord
Page 33 and 34: Enabling Change Management Change m
Page 35 and 36: Integrating with GSX The JAMF Softw
Page 37 and 38: Generating a Web Server Certificate
Page 39 and 40: 10. Restart Tomcat for the changes
Page 41 and 42: Changing the Limited Access Setting
Page 43 and 44: Frequently Asked Questions Q. What
Page 45: Troubleshooting the JSS Most issues
Page 49 and 50: 2. Click the Settings tab. 3. Click
Page 51 and 52: Connection Pane This pane allows yo
Page 53 and 54: To configure an LDAP server connect
Page 55 and 56: 4. Click the Delete link across fro
Page 57 and 58: 5. Enter user information on the Ac
Page 59 and 60: 7. Configure accounts settings on t
Page 61 and 62: Managing Buildings and Departments
Page 63 and 64: Changing the Frequency of Inventory
Page 65 and 66: Additional Inventory Items Time (Se
Page 67 and 68: 8. (Optional) Enter a description.
Page 69 and 70: Adding Custom Search Paths By defau
Page 71 and 72: 6. Select the Default checkbox to d
Page 73 and 74: Configuring the User-Initiated Acqu
Page 75 and 76: 10. If you chose to display an attr
Page 77 and 78: In addition, if the QuickAdd packag
Page 79 and 80: 9. Verify that the information on t
Page 81 and 82: 8. Deploy the package using a remot
Page 83 and 84: 4. Enter the IP address of the comp
Page 85 and 86: 6. (Optional) Select Purchasing in
Page 87 and 88: Acquiring Windows Computers Acquisi
Page 89 and 90: 5. (Optional) Click the Purchasing
Page 91 and 92: Acquiring Mobile Devices You can ac
Page 93 and 94: Performing Advanced Computer Search
Page 95 and 96: Display Fields Pane This pane allow
Page 97 and 98:
Viewing Computer Search Results By
Page 99 and 100:
• Total count of each version of
Page 101 and 102:
Operating System Distribution Repor
Page 103 and 104:
Details reports are broken down by
Page 105 and 106:
Searching Peripherals Once peripher
Page 107 and 108:
Display Fields Pane This pane allow
Page 109 and 110:
Peripheral reports are broken down
Page 111 and 112:
Performing Advanced Mobile Device S
Page 113 and 114:
Display Fields Pane This pane allow
Page 115 and 116:
Viewing Mobile Device Search Result
Page 117 and 118:
Category Description Actions that y
Page 119 and 120:
General Pane This pane allows you t
Page 121 and 122:
6. Using the View As pop-up menu, c
Page 123 and 124:
Performing Mass Actions on Computer
Page 125 and 126:
3. Perform a simple or advanced com
Page 127 and 128:
Mass Emailing Users Mass emails are
Page 129 and 130:
Editing Computer Records The JAMF S
Page 131 and 132:
Editing Mobile Device Records You u
Page 133 and 134:
6. Click the Add icon. 7. Click the
Page 135 and 136:
Deleting Mobile Devices from the JS
Page 137 and 138:
Managing Custom Reports You can add
Page 139 and 140:
5. Click the Edit Report link acros
Page 141 and 142:
10. (Optional) Enter additional inf
Page 143 and 144:
9. (Optional) Enter additional info
Page 145 and 146:
To specify software definitions for
Page 147 and 148:
Reporting on Licensed Software Usin
Page 149 and 150:
General Pane This pane allows you t
Page 151 and 152:
9. Click the Display Fields tab sel
Page 153:
Sending Notifications on Licensed S
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Recon Suite Administrator's Guide v8.6 - JAMF Software

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