XVS - 2 - Log in - Barco
XVS - 2 - Log in - Barco
XVS - 2 - Log in - Barco
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5. <strong>XVS</strong> - WAN support<br />
5.8.4 Schedul<strong>in</strong>g fails<br />
Overview<br />
• Check:<br />
- Player logs<br />
- W<strong>in</strong>dows event log on player system<br />
• If no command is logged, it can be a communication error.<br />
• Check if the file is synchronized correctly. Check the syncback configuration.<br />
5.8.5 Real time data fails<br />
Overview<br />
• Check if the RDE service is runn<strong>in</strong>g W<strong>in</strong>dow services. Check the RDE logs for errors.<br />
• Check if the RTD software is runn<strong>in</strong>g. Check the RTD logs for errors.<br />
• Check the player configuration if the RDE server is correctly configured.<br />
• <br />
<br />
RDE hostname<br />
<br />
<br />
2345<br />
<br />
<br />
R5976955 <strong>XVS</strong> - 2 14/03/2007 65
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