XVS - 2 - Log in - Barco
XVS - 2 - Log in - Barco
XVS - 2 - Log in - Barco
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7. Troubleshoot<strong>in</strong>g<br />
7.2.4.3 Null po<strong>in</strong>ter exception when no active layout on a display<br />
Description<br />
Create a content action for a display with no active layout. When clos<strong>in</strong>g the Action Manager, a null po<strong>in</strong>ter<br />
exception is thrown <strong>in</strong> the log files.<br />
Cause<br />
Due to no active layout on the display, a null po<strong>in</strong>ter exception is thrown.<br />
Solution<br />
1. Stop <strong>XVS</strong> Operate us<strong>in</strong>g the Quit option of its system tray menu and restart aga<strong>in</strong>.<br />
2. Go to System manager and schedule a send a layout to the display.<br />
7.2.4.4 A changed preset configuration not reflected <strong>in</strong> the action<br />
Description<br />
A changed preset configuration <strong>in</strong> Director Toolset is not reflected <strong>in</strong> a created display action.<br />
Cause<br />
The content of a preset is loaded <strong>in</strong> the database dur<strong>in</strong>g the creation of the display action. This content<br />
cannot be overwritten.<br />
Solution<br />
After chang<strong>in</strong>g a preset with Director Toolset, recreate the display action <strong>in</strong> Action manager.<br />
7.3 <strong>XVS</strong> RTD<br />
Overview<br />
• General<br />
• RSS feed manager<br />
• RS232 Templates<br />
7.3.1 General<br />
Overview<br />
• RTD fails to startup<br />
7.3.1.1 RTD fails to startup<br />
Description<br />
Startup of RTD fails (even after a re-<strong>in</strong>stall)<br />
Cause<br />
RTD cannot read its database files. These have become corrupt.<br />
Solution<br />
1. Browse to c:\Program Files\<strong>Barco</strong>\<strong>XVS</strong> Live Data\rde\deploy.<br />
2. Delete all files with the extension .db .<br />
3. Start RTD aga<strong>in</strong>.<br />
R5976955 <strong>XVS</strong> - 2 14/03/2007 83