XVS - 2 - Log in - Barco

7. Troubleshooting
Cause
”Positracking” in Message Editor is wrong.
Solution
Reorder the scenes to get the “positracking” back normal.
7.2.4 Action Manager
Overview
• Some content actions triggered from System tab do not execute.
• Scheduling an item asap when loop first is checked does not override current schedule
• Null pointer exception when no active layout on a display
• A changed preset configuration not reflected in the action
7.2.4.1 Some content actions triggered from System tab do not execute.
Description
The target of a system tab content action a certain channel on a display. Triggering this action does not
start playing the content.
Cause
The current active layout on the target display does not contain the target channel for that action.
That can happen when the operator works with different layouts on a single channel and keep the actions
from an obsolete layout in the system tab.
Example:
• Layout A has a full screen channel ch[1], a content action A[1] is defined on ch[1].
• Layout B has 2 channels ch[1] & ch[2], 2 content actions B[1] and B[2] are defined on ch[1] and ch[2].
If now layout A is the active layout and the operator triggers action B[2] on the system tab, nothing will
happen as there is no reference to channel 2.
Solution
As actions are not removed automatically from the system tab when a new layout is applied, handle as
follow:
• remove the actions manually (these actions can be restored later when necessary)
• categorize the actions per layout type
7.2.4.2 Scheduling an item asap when loop first is checked does not override
current schedule
Description
Schedule an item to play asap while another item was scheduled to play forever and loop first was checked.
Current schedule is not overwritten even not when loop first is unchecked.
Cause
Schedule does not overwrite current action queue, so un-checking has no effect.
Solution
Skip the content that was looped and restart scheduling.
82 R5976955 XVS - 2 14/03/2007